New Clinic jobs in Dubai

DNA Health & Wellness is the leading and largest longevity clinic group in the Middle East and Asia, pioneering a new approach to healthcare through health optimization, functional medicine, and personalized care. With six clinics across Dubai and Abu Dhabi, continued expansion across the UAE, and upcoming locations planned in Saudi Arabia and Qatar, we are redefining healthcare by focusing on identifying and addressing the root causes of health concerns rather than simply treating symptoms.

Our mission is to help people live healthier, longer, and better lives. We are powered by exceptional people who are committed to excellence, innovation, and delivering outstanding patient experiences. We offer a collaborative and high-performance work environment where expertise is valued, and careers grow.

As part of our continued expansion, we are looking for a talented and customer-focused Call Center Admin to join our team.

Job Summary

We are seeking a professional and organized Call Center Admin to manage patient communications, appointment scheduling, follow-ups, confirmations, and administrative support. The ideal candidate should have excellent English communication skills, strong knowledge of Microsoft Excel, and the ability to prepare reports and maintain accurate records. Previous experience in a hospital, clinic, or healthcare environment will be an added advantage.

Key Responsibilities

• Handle inbound and outbound calls professionally and provide excellent patient support.
• Schedule, confirm, and follow up on patient appointments.
• Assist patients with inquiries and provide accurate information regarding appointments and services.
• Support the call center team with daily administrative activities.
• Prepare and maintain daily, weekly, and monthly reports using Microsoft Excel.
• Maintain accurate patient records and administrative documentation.
• Coordinate with doctors and internal departments to ensure smooth patient scheduling and clinic operations.
• Perform other administrative duties as required to support the team.

Requirements

• Excellent English communication skills, both verbal and written.
• Strong proficiency in Microsoft Excel and Microsoft Office applications.
• Experience in report preparation and administrative coordination.
• Strong organizational skills with attention to detail.
• Ability to manage multiple tasks in a fast-paced environment.
• Professional, customer-focused, and positive attitude.
• Previous experience in a hospital, clinic, medical center, or healthcare call center will be an added advantage.

How to Apply

Interested candidates are invited to share their CV with us at:

recruitment@dnahealthcorp.com

Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Call centre: 1 year (Preferred)
• Administrative experience in a clinic or medical centre: 1 year (Preferred)
• UAE: 1 year (Preferred)

Language:

• English (Preferred)

Location:

• Dubai (Required)

Work Location: In person