Middle East Medical Center jobs

Company: SaveFast Training Academy

Location: Al Barsha 1, Dubai, UAE

Job Type: Full-time

Industry: Vocational Training & Professional Development (Health & Safety, Medical, Food Safety, First Aid)

About Us

At SaveFast Training Academy, we are a leading provider of accredited occupational health and safety, medical, food safety, and professional development courses across the Middle East and Africa. Approved by regulatory bodies like DCAS, DHA, KHDA, Dubai Municipality, Highfield, and AHA, we deliver high-quality training to thousands of professionals each year.

We are looking for an organized, energetic, and detail-oriented Training Center Administrator to manage daily center operations, coordinate training schedules, handle accreditation documentation, and ensure an exceptional experience for our trainees and corporate clients.

Key ResponsibilitiesTraining Center Operations & Logistics

• Coordinate daily classroom schedules, trainer assignments, and course venue setups (both in-house and on-site).
• Ensure training rooms, audiovisual equipment, and practical training materials (First Aid, Fire Safety, Medical kits, etc.) are prepared prior to sessions.
• Manage student registrations, attendance tracking, and candidate rosters on a daily basis.

Accreditation & Certificate Processing

• Process student enrollments and submit candidate data to awarding bodies (DCAS, DHA, KHDA, Highfield, AHA, etc.).
• Track course results and oversee the timely issuance and printing of certificates and training cards.
• Maintain organized compliance records, participant files, and audit-ready documentation in accordance with local regulatory guidelines.

Customer Service & Student Support

• Serve as the main point of contact at the reception for walk-in trainees, corporate clients, and delegates.
• Respond promptly to inquiries via phone, WhatsApp, and email regarding course schedules, prerequisites, and fees.
• Handle student feedback, collect course evaluations, and assist in resolving operational queries.

General Administration & Support

• Maintain inventory of training supplies, manuals, and office equipment; reorder as needed.
• Assist sales, operations, and finance teams with basic invoicing, payment collection tracking, and candidate data management.
• Maintain and update candidate information in the company CRM / Student Management System.

Qualifications & Requirements

• Experience: Minimum 2–3 years of administrative experience within a commercial training center, institute, or educational academy (mandatory).
• Location: Candidates currently based in the UAE (preferably Dubai) with immediate availability are preferred.
• Knowledge: Familiarity with local regulatory/accreditation workflows (e.g., KHDA, Dubai Municipality, DHA, DCAS, Highfield, or AHA procedures) is a strong advantage.
• Tech Skills: Proficient in Microsoft Office (Excel, Word, Outlook) and comfortable using Training Management Systems or CRM software.
• Communication: Excellent verbal and written English communication skills; fluency in Arabic is a strong plus.
• Soft Skills: Exceptional organizational skills, ability to multitask in a fast-paced environment, strong customer service mindset, and high attention to detail.

Benefits

• Competitive salary based on experience.
• Employment visa and medical insurance provided per UAE Labour Law.
• Opportunities for professional growth within an expanding regional training organization.

How to Apply

If you meet the requirements and have direct training center administrative experience, click Apply Now or email your CV directly to hr@sfast.ae with the subject line "Application - Training Center Administrator".

Work Location: In person