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Medical Transcription, Remote Job jobs in Dubai

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    • Understand client needs and offer relevant vehicle or service solutions.
    • Book test drives, service appointments, or showroom visits.
    • Type: Full-time, on-site.
    • View all ALBA CORP jobs - Dubai jobs - Call Center Representative jobs in Dubai
    • Salary Search: Call Center Agent salaries in Dubai
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    • Knowledge of Python or R for data analysis.
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    • Zero missed meetings or scheduling errors.
    • Compile findings into structured summaries or presentations.
    • Previous experience in CRM administration, office administration, or customer service.
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    • Delivers consistent output without supervision or rework.
    • 22 days of annual leave and medical insurance support.
    • Keeps commitments and meets targets reliably.
    • Familiarity with billing or receivables processes.
    • Respond to customers within 24 hours or less.
    • Customer Support Specialist (CRM, Case Management, Billing…
    • Identify gaps in conversion or attendance rates.
    • Fully remote role with measurable performance metrics.
    • Full-Time | Remote | U.S. Business Hours.
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    • Resolve issues or escalate when needed.
    • Escalate complex issues to Tier 2 or technical teams.
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    • Experience - 4-5 years(first half of day).
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    • Dubai: Reliably commute or planning to relocate before starting work (Required).
    • Basic graphic design skills (Canva or similar).
    • Experience working with a local service business, transport, travel or hospitality brand.

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Job Post Details

Call Center Agent - job post

ALBA CORP
Dubai•Remote
AED3,500 - AED8,000 a month
You must create an Indeed account before continuing to the company website to apply

Job details

Pay

  • AED3,500 - AED8,000 a month

Full job description

We are looking for a Call Center Agent to join our dynamic team and handle outbound calls for our Automotive division.
This role is ideal for someone with excellent communication skills, a persuasive approach, and a target-driven mindset. If you enjoy connecting with people and thrive in a fast-paced environment, we’d love to hear from you.


Key Responsibilities

Outbound Calling & Lead Engagement

  • Make outbound calls to potential customers from internal lead databases.

  • Present automotive services, offers, and vehicle options in a confident and professional manner.

  • Understand client needs and offer relevant vehicle or service solutions.

  • Book test drives, service appointments, or showroom visits.

  • Maintain accurate logs of conversations, outcomes, and preferences in the CRM.

Performance & Reporting

  • Meet daily and monthly KPIs related to calls, lead conversion, and bookings.

  • Record all activities in the CRM platform.

  • Provide feedback on script performance and lead engagement effectiveness.

Collaboration & Development

  • Coordinate with sales and service teams for quality lead handling.

  • Attend product and sales training sessions regularly.

  • Stay informed about vehicle arrivals, promotions, and service packages.

Requirements

  • Experience in outbound calling, telesales, or similar roles (automotive industry preferred).

  • Strong verbal communication and objection-handling skills.

  • Fluency in English (Arabic is a plus).

  • Familiarity with CRM tools and documentation processes.

  • Positive attitude, target-oriented mindset, and ability to thrive under pressure.

Compensation & Benefits

  • Base salary: AED 3,500/month

  • Average monthly incentive: AED 1,500–5,000 based on KPIs

  • Benefits include visa sponsorship (for eligible candidates), medical insurance, and ongoing training.

Work Arrangement

  • Type: Full-time, on-site

  • Location: Dubai, UAE

  • Remote or hybrid work is not available. Candidates must be based in or willing to relocate to the UAE.

Why Join Us?

  • Join a high-energy team in one of the UAE’s most active industries.

  • Access a transparent, performance-based incentive structure.

  • Grow through continuous training and development programs.

  • Be part of a results-driven company that values communication and teamwork.

If you're ready to contribute to a fast-growing team and build a rewarding career—apply today.

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