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Medical Specialist Center jobs in Dubai

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    • Experience: 3-5 years in call center management, with at least 2 years of experience in an aesthetic clinic or medical center within the UAE.
    • View all Nice doctor clinic jobs - Dubai jobs - Call Center Supervisor jobs in Dubai
    • Salary Search: call center supervisor salaries in Dubai
    • Experience within a TPA, insurance environment, healthcare provider, hospital, medical center, or BPO operation will be highly valued.
    • Valid specialist registration/license to practice.
    • Provide specialist consultations and develop appropriate treatment plans.
    • 30 days paid annual leave.
    • MBBS or equivalent medical degree from a recognized institution.
    • Strong knowledge of evidence-based medical practice and clinical guidelines.
    • Maintain accurate clinical documentation and electronic medical records in compliance with regulatory standards.
    • Highly competitive tax-free consultant salary.
    • Promote and sell aesthetic products to clinics, dermatologists, aesthetic centers, and medical professionals.
    • Bachelor’s degree in Pharmacy, Dentistry, Nursing,…
    • Donations include food, Christmas gifts, medical supplies, orthopedic equipment, and other essential items as needs arise.
    • Dubai , Middle East / North Africa.
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    • ​Preferred Specialties ​Prosthodontist / Cosmetic Dentist ​Endodontist ​Pediatric Dentist (Pedodontist) ​Orthodontist / Oral Surgeon ​General Dentist (with…
    • Refer to community services and specialist care when appropriate.
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    • The ideal candidate is trilingual (Arabic, French, English), has hands-on experience with Digital Radiography, and is comfortable working across diverse…
    • Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships…
    • Diagnosing and treating illnesses, medical conditions, and injuries.
    • Directing, coordinating, consulting with, and referring patients to nurses, students,…
    • Proficiency with electronic medical records and clinical information systems.
    • Refer patients to specialists when required and coordinate multidisciplinary care.
    • Conduct detailed clinical assessments, medical examinations, and diagnostic evaluations to diagnose and treat a wide range of acute and chronic medical…

Job Post Details

call center supervisor - job post

Nice doctor clinic
Dubai
AED5,000 - AED8,000 a month

Job details

Pay

  • AED5,000 - AED8,000 a month

Job type

  • Permanent

Location

Dubai

Full job description

Key Responsibilities:

Daily Supervision: Oversee the call center team, allocate tasks, and monitor daily performance.

Quality Assurance: Monitor calls and messages to ensure compliance with the clinic’s professional and luxury brand identity.

Appointment Scheduling: Accurately manage and organize doctors' and specialists' schedules using the clinic’s CRM system.

Team Training: Train staff on new aesthetic services, promotional offers, and advanced customer service techniques.

Issue Resolution: Handle patient complaints and special cases with diplomacy, tact, and flexibility.

Performance Reporting: Prepare periodic performance reports, tracking call metrics and booking conversion rates.

Requirements & Qualifications:

Experience: 3-5 years in call center management, with at least 2 years of experience in an aesthetic clinic or medical center within the UAE.

Languages: Native/Fluent Arabic and English (both spoken and written) is mandatory.

Skills: Exceptional leadership and communication skills with a strong sales and marketing mindset.

Technical Skills: Proficiency in medical CRM systems (Clinic management software) and MS Office.

Location: Must be currently residing in the UAE.

الراتب المدفوع: AED٥٬٠٠٠٫٠٠ لكل شهر

اللغة:

  • العربية (مطلوب)
  • الإنكليزية (مطلوب)

موقع العمل: بشكل شخصي

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