Medical Specialist Center jobs in Dubai

• Female Arabic speaker (Arabic and English fluency required).
• Minimum 5 years of proven experience in the UAE as a Sales Manager or in a similar leadership role within a medical center, dental clinic, or aesthetic healthcare facility.
• UAE experience must be supported by employment certificates or experience letters.
• Drive Revenue & Business Growth:Develop and execute strategic sales and business development plans to consistently increase patient acquisition, revenue, profitability, and market share.
• Lead the Sales & Customer Experience Teams: Manage, motivate, and develop sales, reception, customer service, and patient coordination teams, setting clear KPIs and holding the team accountable for achieving monthly and annual targets.
• Own Clinic Performance:Take a leadership role in the overall commercial and operational performance of the medical center, ensuring all departments work efficiently toward common business and patient-experience goals.
• Build High-Performing Healthcare Teams:Lead the recruitment, interviewing, selection, onboarding, and performance management of key healthcare and non-clinical personnel, including highly qualified doctors, specialists, nurses, therapists, and other healthcare professionals.
• Doctor & Specialist Recruitment:Identify and attract high-caliber physicians and specialists whose expertise, reputation, and patient demand can strengthen the clinic's services, positioning, and revenue potential.
• Optimize Patient Acquisition Develop innovative strategies to generate new patient leads through direct sales, digital channels, corporate partnerships, referral networks, promotions, events, and strategic collaborations.
• Maximize Patient Conversion & Retention:Establish effective processes for lead follow-up, consultation conversion, treatment acceptance, patient retention, reactivation, and cross-selling/up-selling of appropriate services.
• Develop Corporate & Referral Partnerships: Build and maintain strong relationships with corporate organizations, insurance/referral partners, healthcare professionals, and other strategic partners to create sustainable sources of patient referrals.
• Monitor Sales & Financial KPIs:Prepare and review daily, weekly, and monthly performance reports covering revenue, lead generation, conversion rates, patient acquisition, average revenue per patient, team productivity, and other key business metrics.
• Identify Growth Opportunities:Analyze market trends, competitor activity, patient demographics, service performance, and revenue data to identify new services, target markets, partnerships, and commercial opportunities.
• Manage Daily Clinic Operations:Oversee day-to-day clinic operations and workflow, coordinating across reception, sales, medical, nursing, customer service, and administrative departments to ensure an efficient and seamless patient journey.
• Elevate Patient Experience: Establish and maintain exceptional standards of patient service, communication, follow-up, and complaint resolution to strengthen patient satisfaction, loyalty, and reputation.
• Coach & Develop Team Members: Conduct regular performance reviews, sales coaching, training, and one-to-one development sessions to build a highly motivated, accountable, and results-driven team.
• Implement Sales Processes & Controls: Establish structured sales procedures, reporting systems, lead-management processes, incentive programs, and performance standards to improve consistency and accountability.
• Ensure Regulatory & Operational Compliance:Work closely with management and clinical leadership to ensure clinic operations, staff practices, documentation, and patient processes comply with applicable UAE healthcare regulations, internal policies, and quality standards.
• Represent the Clinic Professionally:Act as a senior representative of the medical center in meetings with patients, doctors, corporate clients, partners, and other key stakeholders, maintaining the highest standards of professionalism and confidentiality.
• Support Strategic Management Decisions:Provide senior management with actionable insights, forecasts, performance analysis, and recommendations to support business expansion, staffing, service development, and revenue growth.
• Success in This Role
• The successful candidate will be expected to take ownership of clinic growth, lead from the front, build exceptional teams, recruit outstanding healthcare professionals, improve operational efficiency, and consistently deliver measurable revenue and patient-experience results.

Pay: AED9,000.00 - AED12,000.00 per month

Work Location: In person