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    • § Promote and sell service contracts for various products managed.
    • Assist the service coordinator in preparing Health Authority and Quality Control…
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Service Engineer
Zahrawi Medical
Abu Dhabi
Full-time
Apply on company site

Job details

Here’s how the job details align with your profile.

Job type

Full-time

Full job description

About Zahrawi Group

Zahrawi Group is a leading company in the GCC Healthcare Industry with its presence in UAE, KSA, Qatar, Bahrain, & Oman markets. The company supplies and distributes high-quality products and services to Hospitals, Clinics, Laboratories, & Analytical Industries.

job Brief
The scope of work for a Service Engineer involves installing, maintaining, and repairing equipment, troubleshoot issues ensuring efficiency, and compliance with safety standards.

ACCOUNTABILITIES

Preventive Maintenance:

§ Develop and implement a regular and timely preventive maintenance plan in accordance with Health Authority and Quality Control policies and regulations.

§ Ensure that all machines undergo scheduled preventive maintenance

Machine Installation:

§ Installation of all the products trained on.

§ Arrange pre-installation requirements for free commitment or local supply of Instrument ordered.

§ Ensure proper installation of machines to prevent any issues for the customer.

Machine Breakdowns:

§ Perform timely corrective actions in response to breakdown calls.

§ Coordinate the prompt delivery of received spare parts.

Sales:

§ Promote and sell service contracts for various products managed.

§ Foster strong customer relationships.

§ Meet the annual revenue target.

Application:

§ Provide support to Lab Technicians with any application-related tasks as required.

Trainings:

§ Participate in training sessions as scheduled or required.

Administrative:

  • Ensure the timely submission of weekly reports.
  • Assist the service coordinator in preparing Health Authority and Quality Control documentation for new installations.
  • Maintain and update the instrument database.
  • Collaborate with the Sales team to provide technical information and coordinate pre-installation site visits.
  • Share relevant sales leads or information with the Sales team.

Reports:

  • Periodic Reporting to the Line Manager.

REQUIREMENTS

  • Education: Bachelor’s degree
  • Job Specific Skills: Hands-on experience with Ophthalmology equipments and related technologies, Strong IT troubleshooting skills for Labratory equipment, Servicing, Maintenance, Time Management
  • Experience: 3+ years of experience, Ophthalmology experience is a must
  • Additional details:
    • Candidate should be willing to move to Company Visa
    • Candidate are preferred to be based in UAE
    • Preferably based in Abu Dhabi

Location:
UAE - Abu Dhabi

Job Type:
FULLTIME

Job Posting Date:
23-09-2026
Division/Department:
Service

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