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    • Assist patients to complete all necessary forms and documentation including medical insurance.
    • Welcome & greet patients & ask query of the patient as per set…
    • View all Malabar Institute of Medical Sciences jobs - Sharjah jobs - Patient Registrar jobs in Sharjah
    • Salary Search: Associate.Customer Care.Aster Muwaileh Medical Centre salaries in Sharjah
    • Assist customers with document registration and compliance.
    • Stay updated on registration regulations and procedures.
    • Greet and welcome patients professionally.
    • MBChB, MBBS, MD, or the equivalent medical degree from an accredited university medical school.
    • Document all medical care and advice given within the approved…
    • Valid medical registration in the country of qualification.
    • MBBS degree from a recognized medical institution.
    • Willingness to relocate to the Gulf.
    • Medical Terminology / or exposure to medical environment.
    • Provides the support necessary to ensure the registration process, the pre-admission and admission…
    • Maintain accurate and updated patient medical records.
    • Maintain compliance with MOHAP regulations and professional medical standards.
    • Knowledge of healthcare customer service processes and medical insurance procedures.
    • The Customer Services Representative is responsible for providing excellent…
    • Manage patient registration, medical records, invoicing, payments, and insurance approval follow-ups.
    • Coordinate with medical and administrative teams to ensure…
  • View similar jobs with this employer
    • Responsible to provide a range of duties including greeting patients when they enter the medical facility, confirming and registration of new patients,…
    • Prepare examination rooms and ensure medical equipment and supplies are available.
    • Record patient information, medical history, and vital signs accurately.
    • The successful candidate will be responsible for managing the admissions process, guiding prospective students and their families, and ensuring smooth…
    • Familiarity with healthcare terminology, patient registration, appointment workflows and medical service coordination is preferred.
    • Collaborates with medical staff to coordinate patient care requirements including the need to transfer patients into or out of the hospital.
    • Collaborate with medical staff to ensure comprehensive patient care.
    • Ability to handle a wide range of medical cases.
    • Responsible for handling government-related transactions, healthcare licensing, employee documentation, and coordination with relevant UAE authorities to ensure…

Job Post Details

Associate.Customer Care.Aster Muwaileh Medical Centre
Malabar Institute of Medical Sciences
·
4.6
Sharjah
Full-time
Apply on company site

Job details

Pay information not provided
Full-time
Sharjah

Full job description

  • DO — Key Responsibilities
  • Welcome & greet patients & ask query of the patient as per set checklist
  • Help in Registration form & Insurance form fill up
  • Check the patient category – Insured Patient, Corporate Patients (check the staff list), HMO, General Patients
  • Assist patients to complete all necessary forms and documentation including medical insurance
  • Ask about problem of the patient and refer to the concerned doctor (in consultation with the Nurses if required)
  • Send patient to concerned counter. Assist patient if required in reaching to the counter
  • Handover Patient Registration Cards to the patients
  • Act as first level of Problem Solving and grievance handling of patients
  • Maintain cordial patient relations
  • Ensure patients are informed if a doctor is running late or called out
  • Ensure reception area is well maintained, neat and clean
  • Ensure all standard protocols set by organization are maintained
  • Check with Insurance Coordinator for cases requiring approvals
  • Coordinate with Symphony for insurance related matters
  • Check with Insurance Coordinator the status of the Insurance card produced by the patient
  • Check with the Insurance coordinator about the packages covered
  • Receive Patient File
  • Enter details in the system
  • Get insurance card
  • Verify insurance/benefit coverage and collects co-pays and/or payment toward account balances at the time of service
  • Collect money from patients
  • Make Backdate billing for pending approvals
  • Call & follow-up with patients regarding NP amounts


Aster DM Healthcare Limited is one of the largest private healthcare service providers operating in multiple GCC states and is an emerging healthcare player in India. With an inherent emphasis on clinical excellence, we are one of the few entities in the world with a strong presence across primary, secondary, tertiary and quaternary healthcare through our hospitals, clinics and pharmacies. We have over 20,000 plus dedicated employees across the geographies that we are present in, delivering a simple yet strong promise to our different stakeholders: “We’ll treat you well.” We reach out to all economic segments in the GCC countries through our differentiated healthcare services across the “Aster”, “Medcare” and “Access” brands.

For more details please visit our website https://www.asterdmhealthcare.in/

Aster Hospitals , one of the largest private healthcare service providers in GCC, aim to make a difference with our patient-centric approach to medical care and an inherent emphasis on clinical excellence. Currently, Aster Hospitals are located in 4 countries in the GCC specializing in primary, secondary and tertiary healthcare.

These include Aster Hospitals (Mankhool and Al Qusais) in UAE, Aster Al Raffah Hospitals (Muscat, Sohar and Ibri) in Oman, Aster Hospital (Doha) in Qatar and Aster Sanad Hospital (Riyadh) in Kingdom of Saudi Arabia delivering on a simple yet strong promise to its people: “We’ll treat you well.” Overall, Aster DM Healthcare Group has a strong presence in GCC and is an emerging healthcare provider in India with 25 hospitals, 116 clinics and 238 pharmacies manned by 20,500+ workforce (including approx. 1250 doctors on fee for service basis) from across the geographies.

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