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Medical Receptionist jobs in Dubai Healthcare City

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    • Minimum 1–2 years of experience as a receptionist, preferably in a dental or medical facility.
    • Experience in a dental or medical clinic is highly preferred.
    • View all Nagem Dental Clinic jobs - Dubai jobs
    • Salary Search: Medical Receptionist salaries in Dubai
    • Register new patients and maintain accurate medical records.
    • Welcome and assist patients in a warm, courteous, and professional manner.
    • This position is ideal for professionals with experience in medical records management, health information management, hospital administration, patient records,…
    • Medical Receptionist with experience in DENTAL and AESTHETIC*.
    • We are looking for a professional, well-presented, and customer-oriented Receptionist with…
    • The ideal candidate should have excellent communication skills, attention to detail, and knowledge of medical office operations.
    • Valid passport and UAE visa.
    • Candidate must have UAE experience as a Clinic Receptionist in an Aesthetic Clinic to apply.
    • Aesthetic or Dermatology experience is a must.
    • Strong knowledge of medical reception and front-office operations.
    • Greet and check – in patient with clinical professionalism, collect medical history,…
    • The ideal candidate will be the first point of contact for clients and visitors while providing administrative and secretarial support to ensure the smooth…
    • Experience: 2-4 years of experience as a receptionist, with at least 2 years in an aesthetic clinic, medical center, or luxury hospitality within the UAE.
    • Experience: Minimum 1–2 years of experience as a medical receptionist, front desk officer, or in a customer service role within the UAE healthcare sector.
  • View similar jobs with this employer
    • Previous experience using an EMR system in a medical clinic.
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    • At least 2 years of direct sales experience in a healthcare, medical, or wellness environment in the UAE.
    • We are seeking a results-driven sales professional…
    • Knowledge of medical terminology and insurance processes will be an advantage.
    • We are seeking a professional, well-presented, and customer-focused Receptionist…
    • Proficient in Microsoft Office programs (word, excel ... etc).
    • Proficient in English, both written and spoken.
    • Job Types: Full-time, Permanent.

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Job Post Details

Medical Receptionist - job post

Nagem Dental Clinic
Dubai
AED3,000 - AED4,000 an hour

Job details

Pay

  • AED3,000 - AED4,000 an hour

Job type

  • Permanent
  • Full-time

Location

Dubai

Full job description

Pay: 3,000.00 (AED)-4,000.00 (AED) per month

Job Description:

MUST HAVE PREVIOUS DHA EXPERIENCE

We are seeking a friendly, professional, and organised Receptionist to be the first point of contact for our patients. The ideal candidate will manage front-desk operations, provide exceptional customer service, maintain smooth patient flow, and support the clinical and administrative team. Experience in a dental or medical clinic is highly preferred. MUST HAVE PREVIOUS DHA EXPERIENCE

Key Responsibilities Patient Communication & Front Desk Duties

  • Greet patients warmly and ensure a positive first impression.
  • Manage inbound calls, WhatsApp, and clinic messages with quick response times.
  • Schedule, reschedule, and confirm patient appointments using the clinic’s PMS.
  • Provide information on treatments, pricing, offers, and insurance when required.
  • Handle patient check-ins and check-outs, including forms and consent processes.

Administrative & Operational Tasks

  • Maintain an organised reception area and uphold clinic cleanliness standards.
  • Verify insurance eligibility (if applicable) and assist with claims processing.
  • Manage daily appointment lists, doctor schedules, and patient follow-ups.
  • Collect payments (cash, card, Tabby/Tamara if applicable) and issue receipts.
  • Ensure accurate entry of patient records into the PMS
  • Support marketing/admin tasks such as reminders, recall messages, and patient reactivation campaigns.

Customer Service & Patient Experience

  • Ensure patients feel welcomed, comfortable, and informed throughout their visit.
  • Handle patient complaints professionally and escalate issues when necessary.
  • Promote ongoing treatments, promotions, and patient loyalty programs.
  • Encourage Google Reviews and patient feedback to support clinic reputation.

Requirements

  • Good command of English; additional languages are a plus.
  • Minimum 1–2 years of experience as a receptionist, preferably in a dental or medical facility.
  • Knowledge of dental terminology, common treatments, and clinic workflow preferred.
  • Strong computer skills and experience with clinic PMS or scheduling systems.
  • Excellent communication, multitasking, and interpersonal skills.
  • Presentable, professional, and patient-focused.

Preferred Skills

  • Ability to work under pressure and manage busy patient flow.
  • Sales-oriented mindset to support treatment acceptance and booking conversions.
  • Knowledge of DHA regulations and file management processes.
  • Experience handling cash and digital payment systems.

MUST HAVE PREVIOUS DHA EXPERIENCE

Please email Nagemclinc@gmail.com

Job Type: Full-time

Work Location: In person

Pay: AED3,000.00 - AED4,000.00 per hour

Work Location: In person

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