Medical Insurance Officer jobs in Dubai Healthcare City

Job Summary

We are seeking an experienced Clinic Billing and Insurance Officer with a minimum of 2 years of UAE healthcare experience to manage billing operations, insurance claims processing, and revenue cycle activities. The ideal candidate must be a Medical Coder as well as familiar with UAE insurance regulations and submission systems, ensuring accurate and timely claim processing in compliance with local healthcare authorities.

Key Responsibilities

Insurance / Medical Coding & Claims Management

• Verify patient insurance eligibility and benefits before treatment.
• Obtain pre-authorizations and approvals from insurance providers.
• Prepare and submit insurance claims through approved UAE portals (e.g., eClaim/DHA systems).
• Follow up on pending, rejected, or partially paid claims.
• Resubmit corrected claims in a timely manner.
• Coordinate with insurance companies and third-party administrators (TPAs) for claim resolution.

Billing & Revenue Cycle

• Generate accurate patient invoices (insurance and self-pay).
• Post payments received from insurance companies and patients.
• Reconcile daily collections and maintain proper financial records.
• Prepare insurance aging reports and follow up on outstanding balances.
• Ensure compliance with clinic billing policies and UAE healthcare regulations.

Regulatory Compliance

• Ensure all billing and claims activities comply with guidelines set by the Dubai Health Authority (DHA).
• Maintain confidentiality of patient records in line with UAE data protection standards.
• Assist in internal and external insurance audits.

Patient & Administrative Support

• Respond to patient inquiries regarding billing and insurance coverage.
• Provide clarification on co-payments, deductibles, and claim statuses.
• Coordinate with front desk and clinical teams to resolve documentation discrepancies.

Qualifications & Requirements

• Minimum 2 years of experience in medical billing / medical Coding and insurance processing within the UAE.
• Bachelor’s degree in Healthcare Administration, Accounting, Finance, or related field.
• Strong knowledge of UAE insurance policies, claim submission processes, and TPAs.
• Experience using medical billing software and insurance portals.
• Familiarity with ICD-10 coding is an advantage.
• Good communication skills in English (Arabic is an advantage).
• Strong attention to detail and ability to work under pressure.
• ONLY IMMEDIATE JOINERS
• DUBAI RELEVENT EXPERIENCE IS A MUST OF 2 YEARS

Pay: AED5,000.00 - AED5,500.00 per month

Work Location: In person