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    • Previous experience working in a call center environment, preferably within a medical center.
    • Coordinate with medical staff to provide relevant patient…
    • View all Doctors Clinic Diagnostic Center jobs - Dubai Healthcare City jobs - Call Center Representative jobs in Dubai Healthcare City
    • Salary Search: Medical Center Call Center Representative salaries in Dubai Healthcare City
    • Maintain accurate medical records and ensure confidentiality of patient information.
    • The ideal candidate will have prior clinical experience within the UAE…
    • ​Minimum of 2 years of proven experience in aesthetic medical sales, specifically with injectable products.
    • ​Provide accurate clinical and technical information…
    • Identify and develop new clinics and medical centers.
    • Represent the company at conferences and medical events.
    • Deliver presentations and educational sessions.
    • Own Clinic Performance:Take a leadership role in the overall commercial and operational performance of the medical center, ensuring all departments work…
    • Coordinate with receptionists, patient coordinators, and medical teams.
    • Contact new leads promptly through phone calls and WhatsApp.
    • Previous experience working in a private clinic, medical center, hospital, or similar healthcare environment will be considered an advantage.
    • Pay:* 5,000.00 (AED) - 10,000.00 (AED) per month.
    • 2–4 years of clinical experience in general dentistry.
    • Valid DHA license is mandatory.
    • Good knowledge of the UAE healthcare and medical insurance environment.
    • Support the expansion and optimization of the medical provider network across the UAE.
    • Minimum 2 years of experience in medical auditing, medical coding, claims auditing, or healthcare quality/compliance.
    • Benefits include visa sponsorship (for eligible candidates), medical insurance, and ongoing training.
    • Make outbound calls to potential customers from internal…
    • Greet visitors, clients, and vendors warmly and direct them to the appropriate person or room.
    • Answer, screen, and forward incoming telephone calls while taking…
    • Certification in medical administration is an advantage.
    • Familiarity with medical terminology and clinic workflows.
    • Experience with hospital, clinic, medical center, or healthcare group call centers.
    • Mandatory: Previous experience in a healthcare call center or healthcare…
    • Experience: 3-5 years in call center management, with at least 2 years of experience in an aesthetic clinic or medical center within the UAE.

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Job Post Details

Medical Center Call Center Representative - job post

Doctors Clinic Diagnostic Center
Dubai Healthcare City

Job details

Job type

  • Part-time
  • Full-time

Location

Dubai Healthcare City

Full job description

About Us: At Doctors Clinic Diagnostic Center, we are dedicated to providing top-notch healthcare services to our diverse patient community. Located in the heart of Dubai, we pride ourselves on our commitment to excellence and compassionate care. We are currently seeking a dynamic and experienced Call Center Representative to join our team and help us continue delivering exceptional service.

Key Responsibilities:

  • Handle inbound and outbound calls with professionalism and efficiency.
  • Assist patients with appointment scheduling, inquiries, and general information.
  • Manage patient records and ensure accurate data entry.
  • Coordinate with medical staff to provide relevant patient information.
  • Resolve patient issues and complaints with empathy and solutions-oriented approach.
  • Maintain high standards of customer service in a fast-paced environment.

Qualifications:

  • Previous experience working in a call center environment, preferably within a medical center.
  • Familiarity with medical terminology and procedures is an advantage.
  • Excellent problem-solving abilities and attention to detail.
  • Ability to handle confidential information with discretion.
  • Proficiency in using call center software and standard office applications.

Job Types: Full-time, Part-time

Application Question(s):

  • Do you have previous experience in a medical center?
  • Do you have previous experience in Dubai?
  • Do you speak English?
  • Do you speak Tagalog?
  • Are you willing to join immediately?

Work Location: In person

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