Lebanese Restaurant jobs in Dubai International City

We are looking for an experienced, hands-on Shop Manager to lead our JLT branch, overseeing both our butchery and Lebanese eatery. The ideal candidate will manage daily operations, lead the team, maintain excellent food quality and customer service, and drive sales while controlling costs.

Key Responsibilities

• Manage the daily operations of the butchery and eatery, ensuring smooth coordination between meat preparation, kitchen production, counter service, takeaway, and delivery.
• Supervise, train, and schedule staff, maintaining clear responsibilities and high performance standards.
• Ensure consistent meat quality, preparation, portioning, presentation, and storage, working closely with the butchers and kitchen team.
• Maintain the quality, freshness, and consistency of Lebanese dishes.
• Oversee purchasing, receiving, stock rotation, inventory counts, and supplier coordination.
• Control food costs, meat yields, wastage, staffing costs, and other operating expenses.
• Maintain food safety, hygiene, cleaning, and workplace safety standards in line with applicable Dubai requirements.
• Deliver excellent customer service, resolve complaints professionally, and build relationships with regular customers.
• Monitor sales, cash handling, POS transactions, and daily closing reports.
• Manage delivery platform orders, preparation times, order accuracy, and packaging standards.
• Report branch performance, staffing needs, maintenance issues, and improvement opportunities to management.

Requirements

• Previous experience as a Shop Manager, Restaurant Manager, or Branch Manager in a food retail or hospitality business.
• Experience managing a butchery or meat retail operation, with a sound understanding of meat handling, storage, cuts, and yield control.
• Good knowledge of Lebanese cuisine and eatery operations.
• Strong team leadership, customer service, and problem-solving skills.
• Confidence with inventory management, purchasing, cost control, and sales reporting.
• Working knowledge of food safety and hygiene requirements.
• Good communication skills in English; Arabic is an advantage.
• UAE experience is preferred.

What Success Looks Like

A well-organized branch with consistent food quality, satisfied customers, a motivated team, accurate stock control, minimal waste, and strong sales performance.

Work Location: In person