Jumeirah Restaurants jobs

Head Waiter / Head Waitress – Luxury Party Restaurant

SAONA Dubai | West Beach, Palm Jumeirah, UAE

Dubai luxury restaurant and party-dining experience is mandatory.

About SAONA

SAONA is an exciting new luxury party restaurant opening at voco Dubai The Palm, West Beach, Palm Jumeirah.

Our concept combines elevated Caribbean dining with modern Peruvian influences, exceptional hospitality, creative cuisine, premium cocktails, live DJs and entertainment.

SAONA is designed to deliver a sophisticated dining experience that transitions into a vibrant, high-energy party atmosphere as the evening progresses.

We are seeking experienced, confident, charismatic and highly professional Head Waiters and Head Waitresses to join our opening team.

We are specifically looking for hospitality professionals with a proven background in Dubai's luxury party restaurants, premium dinner-party concepts or high-end entertainment-driven dining venues.

This is a senior service position requiring excellent leadership, exceptional guest engagement and the ability to deliver five-star service in a fast-paced, energetic environment.

Key Responsibilities

• Lead and supervise a designated restaurant section, ensuring outstanding service standards.
• Coordinate waiters and runners to ensure smooth, efficient service throughout the evening.
• Deliver exceptional VIP and premium table service to international guests.
• Manage the complete guest dining experience, from welcoming and menu presentation to service and departure.
• Confidently recommend menu items, premium beverages and additional experiences to maximise guest satisfaction and revenue.
• Manage high-spending tables, special requests and VIP clientele with professionalism and discretion.
• Maintain impeccable service standards during live DJ performances, entertainment and high-energy party periods.
• Work closely with the Floor Manager, General Manager, Head Hostess and bar team.
• Handle guest complaints and resolve issues promptly and professionally.
• Train and guide junior waiters and waitresses on luxury hospitality standards, service sequence and product knowledge.
• Support table turnover and coordination during busy services without compromising the guest experience.
• Maintain excellent knowledge of SAONA's Caribbean and Peruvian-inspired menu, cocktails and beverage offerings.
• Ensure accurate orders, billing and use of POS systems.
• Contribute positively to SAONA's lively, sophisticated and guest-focused atmosphere.

Mandatory Requirements

• Minimum 3 years' experience in Dubai's luxury or high-end restaurant industry.
• Minimum 1 year as a Head Waiter, Head Waitress, Senior Waiter or Section Leader.
• Previous experience in a luxury party restaurant, upscale dinner-party venue or high-end restaurant with live entertainment.
• Proven ability to manage VIP tables and deliver premium service in a high-volume environment.
• Strong understanding of luxury dining service standards, food presentation and premium beverage service.
• Experience supervising junior service staff and coordinating a restaurant section.
• Excellent spoken English and outstanding communication skills.
• Confident, charismatic, energetic and guest-focused personality.
• Excellent upselling skills and the ability to manage high-value tables.
• Ability to work under pressure while maintaining exceptional hospitality standards.
• Professional appearance, strong interpersonal skills and attention to detail.
• Willingness to work evenings, weekends and late-night shifts.

Highly Preferred

• Previous experience in internationally recognised luxury party restaurants, upscale beach clubs or premium dining and entertainment concepts.
• Strong knowledge of premium spirits, champagne, cocktails and bottle service.
• Experience serving VIP guests, celebrities and high-profile clientele.
• Previous experience with high-volume service and luxury dining operations.
• Knowledge of Caribbean, Latin American or Peruvian cuisine.
• Additional languages.
• Experience with restaurant opening teams.

What We Offer

• Opportunity to join the opening team of an exciting new luxury party restaurant in Palm Jumeirah.
• Competitive salary based on experience.
• UAE employment visa and benefits in accordance with applicable law.
• Career progression opportunities within a premium hospitality environment.
• A vibrant, international and high-energy working atmosphere.

Important – Please Read Before Applying

We are only considering candidates with proven experience in Dubai's luxury restaurant industry, preferably within established party restaurants or premium entertainment-driven dining concepts.

This is not an entry-level waiter or waitress role.

Applicants with experience exclusively in casual dining, cafés, fast-food restaurants or general hotel operations will not be shortlisted unless they also meet the luxury restaurant experience requirements.

Your CV must clearly include:

• Names of the luxury or party restaurants you have worked in Dubai.
• Your previous job titles and employment dates.
• Experience managing VIP tables and leading restaurant sections.
• Experience with high-volume, entertainment-driven dinner service.

Job Type: Full-time
Location: SAONA Dubai, West Beach, Palm Jumeirah
Working Hours: Evening and late-night shifts, including weekends

Previous Dubai luxury restaurant experience is essential.

Pay: AED7,000.00 - AED12,000.00 per month

Application Question(s):

• which luxury or high end party restaurants have you worked in dubai. please list below
• please list below the high-end/party restaurants you have previously worked in

Experience:

• head waiter : 1 year (Required)
• luxury restaurant/high end/party hospitality: 2 years (Required)

Work Location: In person