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Intercontinental Hotels Restaurant Supervisor jobs in Dubai

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Restaurant Supervisor
Daikan
Dubai
Permanent
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Job details

Here’s how the job details align with your profile.

Job type

Permanent

Full job description

Daikan Ramen is looking for a motivated and detail-oriented Restaurant Supervisor to join our exceptional team. As a Restaurant Supervisor, you will assist in managing the daily operations of our restaurant, ensuring that guests receive the highest quality of service and that the restaurant runs smoothly.
Key Responsibilities:
    • Supervision: Directly oversee staff performance during shifts, providing guidance and support to ensure optimal service delivery.
    • Service Excellence: Monitor guest experience and address any issues or concerns promptly to maintain high standards of customer satisfaction.
    • Staff Training: Assist in training new staff members, sharing knowledge about service standards, menu items, and processes.
    • Shift Management: Assist in scheduling and managing staff shifts to ensure adequate coverage during peak hours.
    • Inventory Oversight: Help track inventory levels and assist with ordering supplies and managing stock levels efficiently.
    • Compliance: Ensure adherence to health and safety regulations, as well as company policies, to maintain a safe and clean working environment.
    • Reporting: Assist in reporting on operational performance, customer feedback, and staff performance to upper management.

Requirements:
  • Previous experience in a supervisory role within the restaurant or hospitality industry.
  • Strong leadership and motivational skills to drive team performance.
  • Excellent customer service skills and the ability to handle guest inquiries and complaints professionally.
  • Ability to work in a fast-paced environment while maintaining attention to detail.
  • Good organizational and multitasking skills.
  • Effective communication skills, both verbal and written.
  • Knowledge of health and safety regulations specific to food service.
  • Availability to work flexible hours, including evenings, weekends, and holidays.
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