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    • Supports the help desk's operations and acts as a central point for client inquiries.
    • Identifies, investigates, and fixes technical issues on a range of topics…
    • Recording and maintaining insurance policy and claims information in a database system.
    • Good communication skills are necessary to converse with doctors'…
    • Verify patient insurance eligibility and coverage details.
    • Resolve insurance-related issues and claim rejections efficiently.
    • Ensure compliance with UAE insurance regulations and CBUAE AML/CFT guidelines.
    • Monitor updates in regulatory requirements and implement necessary changes in…
    • Como is the pioneer of Data Driven Customer Engagement & Loyalty Solutions.
    • Como helps F&B and Retail businesses increase their revenue and build strong…
    • Assist in managing employee benefits, including medical insurance, flight tickets, and ILOE registration.
    • Handle all company insurance processes and ensure…
    • Perform ICD – 10CM, CPT and other coding for patient diseases.
    • Perform highly technical and specialized medical coding functions for the Vertical and DHA…
    • Analyzing system requirements in conjunction with established architectures, standards and policies being followed in Organization.
    • 2-4 years of experience within retail sales (preferred in insurance, or banking environment).
    • Achieve assigned sales targets based on product mix.
    • Do you have knowledege of property, Marine and SME insurance products.
    • The ideal candidate will bring strong expertise in underwriting, policy administration,…
    • Minimum 2 years of experience in insurance claims management and/or adjudication.
    • Respond promptly to insurance/TPA queries and coordinate with the concerned…
    • UAE insurance industry experience preferred.
    • Proficiency in Microsoft Office and insurance management systems.
    • Strong analytical and problem-solving skills.
    • Interpret complex insurance data models and business rules.
    • Knowledge of insurance regulatory requirements and compliance standards.
    • Familiarity with UAE insurance practices and compliance requirements is an advantage.
    • 2–4 years of experience in insurance operations, preferably in General/…
    • Sound technical knowledge of insurance products and other aspects of insurance processing.
    • We are looking for a candidate with experience in Medical Insurance…

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Job Post Details

Helpdesk Engineer - Insurance TPA - job post

TPA
Dubai
AED8,000 - AED10,000 a month

Job details

Pay

  • AED8,000 - AED10,000 a month

Job type

  • Permanent
  • Full-time

Location

Dubai

Full job description

1. JOB PURPOSE

Supports the help desk's operations and acts as a central point for client inquiries. identifies, investigates, and fixes technical issues on a range of topics for end users.

2. RESPONSIBILITIES AND DUTIES

1. Install and configure computer hardware, software, networks, and applications.

2. Respond to technical support tickets from other staff members, vendors and communicate to resolve issues within SLA.

3. Diagnose and troubleshoot system and network problems, software faults or hardware complications.

4. Perform end points Security updates frequently.

5. Investigate systems which found vulnerabilities or threats and take required actions.

6. Ensure Onboarding/offboarding employees on time with all required actions as per the request from HR or concern departments.

7. Performing onboard activities like user account creation in AD, Email, Door Access activation, IT assets hand over, MFA activations, Avaya access.

8. Coordinate and ensure with vendors to fix issues for third party application and support for hardware.

9. Managing assets using asset management systems.

10. Managing door access control system.

3. KNOWLEDGE, SKILLS AND EXPERIENCE

· IT Professional with over 3-5 years of experience in Systems Engineer & Administration, Installation & Configuration, users Support.

· Expertise in administration, up-gradation, testing, performance tuning, backup, recovery, and migration functions of users end points.

· An effective communicator & negotiator with strong analytical, problem solving and organizational capabilities.

Pay: AED8,000.00 - AED10,000.00 per month

Work Location: In person

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