Insurance Coordinator jobs

Job Description – Motor Insurance CoordinatorPosition

Motor Insurance Coordinator

Job Summary

We are seeking an experienced and detail-oriented Motor Insurance Coordinator to manage the complete motor insurance process, including quotations, policy issuance, renewals, endorsements, cancellations, claims, documentation, and customer coordination.

The ideal candidate should have strong knowledge of the UAE Motor Insurance market and practical experience dealing with insurance companies, brokers, garages, surveyors, and customers.

Key Responsibilities

• Manage the complete process of motor insurance policies, from quotation to issuance.
• Obtain, review, and compare quotations from insurance companies and brokers.
• Process new policies, renewals, endorsements, cancellations, and policy amendments.
• Explain policy coverage, premiums, benefits, exclusions, deductibles, and terms to customers.
• Coordinate vehicle insurance documentation and ensure all required documents are complete and accurate.
• Monitor policy expiry dates and proactively coordinate timely renewals.
• Handle motor insurance claims from initial notification through settlement.
• Liaise with insurance companies, brokers, garages, surveyors, and customers regarding claims.
• Assist customers with claim documentation and follow up on claim approvals, repairs, and settlements.
• Maintain accurate records of policies, vehicles, customers, premiums, renewals, claims, and certificates.
• Coordinate with insurers and brokers regarding pending quotations, policy documents, endorsements, renewals, and claims.
• Prepare insurance reports and maintain an updated insurance database.
• Ensure compliance with company procedures and applicable UAE insurance requirements.
• Provide professional customer service and resolve insurance-related queries efficiently.

Requirements

• Minimum 2 years of UAE experience in Motor Insurance is mandatory.
• Strong practical knowledge of UAE Motor Insurance policies and procedures.
• Experience in quotations, policy issuance, renewals, endorsements, cancellations, and claims.
• Experience dealing with UAE insurance companies, brokers, garages, and surveyors.
• Good understanding of comprehensive and third-party motor insurance.
• Strong communication, customer service, coordination, and negotiation skills.
• Good problem-solving and follow-up abilities.
• Proficiency in MS Office, particularly Excel and Word.
• Ability to manage multiple policies, customers, claims, and deadlines effectively.

Preferred Background

Candidates with experience in an insurance brokerage, insurance company, automotive dealership, fleet company, or corporate insurance department will be preferred.

Key Skills

• Motor Insurance
• Policy Administration
• Insurance Quotations
• Policy Issuance
• Renewals & Endorsements
• Motor Claims
• Customer Service
• Broker & Insurer Coordination
• Insurance Documentation
• UAE Insurance Procedures
• MS Office / Excel
• Communication & Negotiation

Experience Requirement

UAE Experience: Minimum 2 Years

Motor Insurance Experience: Mandatory

UAE Motor Insurance Market Knowledge: Mandatory

Work Location: In person