Import Export jobs in Dubai

We are looking for an experienced Export/Import Documentation Specialist cum Shipping / Logistics Coordinator to manage and coordinate the company’s all international shipments from end to end.

The ideal candidate must have strong experience in import/export documentation, shipping, logistics, freight forwarding, port coordination, warehouse coordination, UAE transit operations, and day-to-day follow-up.

This role requires someone who can take full ownership of shipments from the moment goods are purchased from suppliers until the cargo is cleared at destination and delivered to the client. The candidate must be able to handle office-based coordination as well as on-site operational work when required, including visiting warehouses, ports, and loading locations to supervise and coordinate shipments.

Key Responsibilities

• Manage and coordinate shipments from A to Z, from supplier dispatch until final delivery to the client
• Request, compare, and negotiate quotations from freight forwarders, shipping lines, transport companies, warehouses, and logistics providers
• Coordinate and follow up with suppliers, freight forwarders, shipping lines, clearing agents, warehouses, clients, and transport companies
• Track, trace, and update shipment status on a daily basis using company software, Excel, Outlook, and internal shipment trackers
• Maintain full visibility over each shipment, including cargo location, ETA/ETD, free time, document status, pending issues, next action, responsible party, and expected timeline
• Report shipment status to management daily and respond to management inquiries accurately and promptly
• Coordinate shipments through Jebel Ali Port, Khor Fakkan Port, UAE warehouses, and other loading or delivery points when required
• Coordinate UAE transit, import, export, re-export, bond movement, and related logistics operations when applicable
• Visit warehouses, ports, and loading sites to supervise loading, coordinate operations, check cargo handling, and ensure smooth shipment execution
• Ensure shipments are loaded, dispatched, cleared, released, and delivered on time
• Prepare, check, and manage shipping and commercial documents, including Commercial Invoice, Packing List, Dispatch Note, Delivery Advice, Certificate of Origin, Bill of Lading, and related documents
• Coordinate export documents and follow up with suppliers, clients, and service providers for required documentation
• Coordinate with courier companies, freight forwarders, receivers, and clients regarding shipment documents and shipment status
• Coordinate with the finance department regarding shipment payments, forwarder payments, LC/CAD-related documents, and carrier or service provider charges
• Manage forwarder statements of account and ensure shipment-related payments are followed up properly to avoid cargo holds, release delays, or unnecessary charges
• Review freight invoices, port charges, shipping line charges, warehouse invoices, transport invoices, and forwarder invoices before approval where possible
• Identify and report abnormal, duplicated, unsupported, excessive, or unclear charges to management immediately
• Help prevent unnecessary demurrage, detention, storage, amendment, admin, handling, or other avoidable logistics charges
• Maintain all shipment communications in dedicated Outlook folders with relevant documents properly attached and saved
• Keep accurate records of shipment information, quotations, invoices, cost sheets, documents, and operational updates
• Prepare shipping quotations for customers when required
• Communicate professionally with clients, suppliers, shippers, forwarders, shipping lines, warehouses, and service providers
• Resolve shipment-related issues, delays, complaints, document problems, and operational challenges in a professional manner
• Close shipment files properly with final documents, invoices, cost records, and delivery confirmation
• Perform other logistics and operational duties assigned by management to maintain company service levels.

Requirements

• Minimum 5 years of experience as a Export-Import executive, Shipping Coordinator, Logistics Coordinator, Freight Forwarding Coordinator, or similar role
• Strong knowledge of shipping, freight forwarding, import/export procedures, re-export, customs coordination, and logistics operations
• Experience with ports, warehouses, loading coordination, shipment tracking, and cargo release procedures
• Knowledge of Bill of Lading, Delivery Order, Certificate of Origin, Commercial Invoice, Packing List, and export documentation
• Experience in checking logistics charges, freight invoices, forwarder statements of account, and shipment cost records
• Must be willing and able to visit warehouses, ports, and operational sites when required
• Good knowledge of Microsoft Office, especially Excel, Word, and Outlook
• Strong follow-up skills, attention to detail, and ability to manage multiple shipments at the same time
• Excellent communication and coordination skills
• Ability to work under pressure and solve operational issues quickly
• Flexible with reasonable urgent follow-up outside normal office hours when shipment operations require it

Pay: AED4,000.00 - AED7,000.00 per month

Work Location: In person