IT jobs in Dubai

IT & Administration Officer — Job Summary

We are looking for a responsible, organized, and proactive IT & Administration Officer to support the company's IT requirements as well as day-to-day administrative and office operations across our two branches. The candidate will be responsible for coordinating administrative activities, maintaining office records, supporting employees, managing office supplies and facilities, coordinating with vendors, and ensuring smooth daily operations, in addition to handling general IT support.

1. General Administration & Office Operations

• Manage and coordinate daily administrative activities across both branches.
• Ensure smooth and efficient day-to-day office operations.
• Handle general office correspondence, documents, forms, reports, and administrative records.
• Maintain proper filing systems for company documents, both physical and digital.
• Prepare letters, memos, reports, notices, and other administrative documents when required.
• Coordinate internal administrative requests and follow up with relevant departments.
• Support management with routine administrative tasks and office coordination.

2. Office Facilities & Maintenance

• Coordinate general office maintenance, repairs, and facility-related requirements.
• Follow up with building management, landlords, maintenance companies, and service providers.
• Arrange and monitor maintenance of office furniture, equipment, electrical items, air conditioning, lighting, and other facilities.
• Ensure offices are clean, organized, properly maintained, and operational.
• Report facility issues to management and coordinate timely resolution.

3. Procurement & Office Supplies

• Manage office stationery, printing materials, pantry supplies, cleaning materials, and other consumables.
• Monitor stock levels and arrange purchases when required.
• Obtain quotations from suppliers and coordinate purchase requests and orders.
• Maintain records of purchases, suppliers, quotations, invoices, and deliveries.
• Coordinate with vendors to ensure timely delivery of required items.
• Compare prices and suppliers and support management in obtaining cost-effective solutions.

4. Vendor & Service Provider Coordination

• Coordinate with external suppliers, contractors, maintenance companies, courier services, and other service providers.
• Request quotations and follow up on service requests and deliveries.
• Maintain updated vendor and supplier information.
• Monitor service quality and ensure agreed requirements are completed.
• Coordinate contract renewals and service agreements with management approval.

5. Employee Administrative Support

• Support employees with general administrative requirements.
• Assist with employee onboarding and offboarding activities.
• Coordinate office access cards, company assets, stationery, and other assigned items for employees.
• Maintain records of company-issued assets and equipment.
• Coordinate employee requests related to office facilities and administrative services.
• Assist HR and management with administrative documentation when required.

6. Company Documents & Records

• Maintain organized records of company documents, contracts, licenses, certificates, and administrative files.
• Monitor expiry dates of important company documents, contracts, subscriptions, and service agreements.
• Coordinate timely renewals with the relevant departments and service providers.
• Maintain confidential administrative records and ensure proper document handling.
• Prepare regular administrative reports and status updates for management.

7. Travel, Meetings & General Coordination

• Assist with travel arrangements, hotel bookings, transportation, and other logistics when required.
• Coordinate meetings, appointments, office events, and internal activities.
• Arrange meeting rooms and required facilities for meetings.
• Coordinate courier and document delivery services.
• Assist management with general coordination and special assignments.

8. IT & Technical Support

• Provide basic IT support to employees across both branches.
• Manage company computers, laptops, printers, email accounts, and other IT equipment.
• Troubleshoot common hardware, software, internet, email, and printer issues.
• Coordinate with external IT vendors and service providers for technical issues when required.
• Maintain basic records of IT assets, equipment, and services.
• Support the maintenance of company websites, servers, CCTV, and other IT systems in coordination with relevant service providers.

9. Management Support

• Provide administrative support to management and department heads.
• Prepare reports, documents, presentations, and other information as requested.
• Follow up on pending administrative tasks and ensure timely completion.
• Coordinate between departments to facilitate smooth communication and workflow.
• Handle confidential information professionally and maintain discretion.
• Perform other administrative duties and special assignments as directed by management.

Skills & Qualifications

• Bachelor's degree in Business Administration, Management, Information Technology, or a related field.
• Previous experience in office administration, administrative coordination, or IT & administration.
• Good knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Strong organizational and documentation skills.
• Good communication and interpersonal skills.
• Ability to coordinate with employees, management, suppliers, and external service providers.
• Good knowledge of office procedures, procurement, record keeping, and general administration.
• Basic IT troubleshooting knowledge is required.
• Ability to manage multiple tasks and work independently.
• UAE driving license is an advantage.

Why Join Us

• Opportunity to work closely with management and different departments.
• Diverse role covering administration, office operations, procurement, facilities, vendor coordination, and IT support.
• Opportunity to develop strong administrative and operational management skills.
• Work in a growing organization with opportunities for career development.

Job Type: Full-time

Education:

• Bachelor's (Required)

Experience:

• IT Support and Admin: 2 years (Required)

Language:

• English (Preferred)

License/Certification:

• Computing Certification relevant to this Job (Preferred)

Location:

• Dubai (Preferred)

Work Location: In person