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IT Support jobs in Dubai

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    • Provide Level 1, Level 2, and Level 3 technical support to end users.
    • The ideal candidate will be responsible for ensuring the reliability, security, and…
    • Provide technical support to end-users.
    • Experience with system maintenance, user support, and IT security.
    • 4 to 5 years of relevant IT experience.
    • Maintain IT support tickets and ensure timely resolution in accordance with service standards.
    • Stay informed about emerging technologies and Microsoft 365…
    • First point of contact for technical issues—handles hardware, software, servers, network, and system support to ensure smooth IT operations.
    • Update website content and support basic WordPress administration.
    • Provide technical support to head office and store employees.
    • Exceptional ability to provide technical support and resolve queries.
    • Ability to keep up with technical innovation and trends in IT support.
    • Experience in IT support, troubleshooting, and help desk operations.
    • Provide first-level IT support via phone, email, or in person.
    • Provide first and second-level technical support for end users.
    • Coordinate with third-party vendors for hardware repairs and software support.
    • Deliver IT support aligned with agreed service levels and troubleshoot network, desktop, and infrastructure-related issues.
    • Troubleshooting: Diagnosing and resolving hardware, software, and network issues for users.
    • Installation & Configuration: Setting up and configuring computer…
    • Implement and support cybersecurity best practices.
    • Provide Level 1 & Level 2 technical support to end users.
    • We are looking for a proactive and experienced *IT…
    • Maintain and support internal client application systems.
    • This role is suitable for someone looking to progress from desktop support.
    • Strong understanding of IT support processes, troubleshooting methodologies, and support tools.
    • Assist in improving support processes and contribute to…
    • Employee onboarding and offboarding support.
    • Prior experience working in corporate IT support, managed IT services, or temporary IT support assignments.
    • The IT Support Executive’s role is to ensure proper computer operation so that end users can accomplish business tasks.

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Job Post Details

IT Support Engineer - job post

DESERT FACE TRADING LLC
4.0 out of 5 stars
Dubai
AED4,000 - AED5,000 a month

Job details

Pay

  • AED4,000 - AED5,000 a month

Job type

  • Full-time

Location

Dubai

Full job description

We are seeking a skilled IT Specialist to manage, maintain, and support our organization's network infrastructure, servers, firewall security systems, and printing environment. The ideal candidate will be responsible for ensuring the reliability, security, and performance of IT systems while providing technical support to users and implementing best practices for infrastructure management.

Key Responsibilities:
Networking:
  • Install, configure, maintain, and troubleshoot LAN, WAN, Wi-Fi, VPN, and internet connectivity.
  • Monitor network performance and ensure optimal uptime and reliability.
Server Administration:
  • Install, configure, and maintain Windows and/or Linux servers.
  • Manage Active Directory, DNS, DHCP, Group Policy, and file-sharing services.
Firewall & Security Management:
  • Configure, maintain, and monitor firewall systems and security appliances.
  • Implement network security policies, access controls, and VPN solutions.
  • Monitor security alerts, logs, and potential threats.
Printer & Peripheral Support:
  • Install, configure, and maintain network and local printers.
  • Troubleshoot printer hardware, software, connectivity, and print queue issues.
Technical Support:
  • Provide Level 1, Level 2, and Level 3 technical support to end users.
  • Troubleshoot hardware, software, network, and connectivity issues.

Skills & Competencies:
  • Strong analytical and troubleshooting skills.
  • Excellent communication and customer service abilities.
  • Ability to work independently and manage multiple priorities.
  • Strong documentation and organizational skills.
  • Attention to detail and commitment to security best practices.
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