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    • Maintain high standard of hygiene and personal grooming according to the company’s operations manual and UAE health regulations.
    • Proven experience as a cafe manager or in a similar role in a high-end establishment.
    • Inventory & Procurement: Manage end-to-end inventory for F&B products,…
    • Manage end-to-end operations of multiple F&B outlets across different brands.
    • Ability to handle diverse concepts (casual dining, café, takeaway, etc.).
    • Minimum 2 years’ experience as a Barista in a café, hotel, clubhouse, or high-end residential setting, with strong knowledge of coffee preparation, brewing…
    • Experience: Previous experience as a waiter/waitress in a, high-end, or resort environment is typically required.
    • Staff meals and uniforms provided.
    • Strong passion for cooking, and high-quality food presentation.
    • 1–3 years of experience in a similar role (café, bakery, or a breakfast restaurant environment…
    • Maintain high standards of hospitality and service.
    • Oversee day-to-day café operations.
    • Manage cash handling and end-of-day reconciliation.
    • Proven experience as a Manager in a high-end coffee shop or café environment.
    • Experience in handling high-profile customers and maintaining premium service…
    • Ensure sanitation of work station at all times during the shift by cleaning the fridge, shelves and counter, sharpening knives and cleaning utensils upon end of…
    • Minimum 3–5 years of experience in restaurant or café management (luxury or premium brands preferred).
    • The Restaurant Manager is responsible for overseeing the…
    • Minimum 5 years of management experience in luxury hospitality, fine dining, or high-end café environments, with proven expertise in delivering exceptional…
    • Cash Drawer Management: Balance the cash drawer at the beginning and end of every shift, ensuring all receipts, gift cards, and cash totals match the POS…
    • Overview the food preparation/ presentation process, ensuring high quality items and conformity with the set standards and techniques of the brand’s food…
    • We are seeking a highly creative and technically skilled Architectural & Interior Design Manager to lead the planning, design, and coordination of architectural…
    • Exposure to high-end hospitality & entertainment concepts – gain experience in premium F&B and entertainment.
    • The ideal candidate must have proven experience in…

Job Post Details

Waiter - job post

Chapter Cafe
Abu Dhabi

Job details

Job type

  • Contract
  • Permanent
  • Full-time

Location

Abu Dhabi

Full job description

Job description:

Can join immediately and should have UAE experience F&B industry.

DUTIES AND RESPONSIBILITIES:

  • Welcome, greet and smile to customers when entering or leaving establishment
  • Strictly adhere to the Sales Pitch and procedure established by the company.
  • Answers "call" orders, record and ensure the items were delivered accordingly.
  • Pleasantly deal with customers to ensure satisfaction
  • Maintain high standard of hygiene and personal grooming according to the company’s operations manual and UAE health regulations
  • Preparing and serving beverages, ranging from simple to elaborate ones
  • Must be aware of trends and other techniques for preparing beverages
  • Preparing and serving food items as required
  • Serve the ordered food of the customer on a hygienic and friendly manner.
  • Answering customers' questions about menu choices
  • Make sales referrals, cross-sell products and introduce new ones
  • Promoting and recommending menu options to customers
  • Bag, box or wrap packages carefully.
  • Taking payment from customers
  • To operate the POS, ensure that cash collected and given and change are correct.
  • Handle cash, credit or check transactions with customers
  • Issue correct change, receipts, refunds, or tickets
  • Redeem stamps and coupons (if any)
  • Separate, count and reconcile the money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change
  • Keep reports of transactions
  • Perform responsibility of Waiter / Dining Crew when needed.
  • Process returns and check to see if items are damaged
  • Set up counters and restock counters for serving purposes.
  • Record and maintain stocks and stock inventory.
  • Order items needed to replenish supplies and keep a list of inventory updated
  • Maintain the sanitation and cleanliness of the counter/service area
  • Assist in washing of glass and other utensils, as necessary, and the proper storage of these items after cleaning.
  • Reports any equipment for repairs.
  • Collect and maintain database and leads of customers.
  • Reports to immediate superior problems, issues and concern related to operations.
  • Resolve customer complaints, guide them and provide relevant information
  • Handle customer complaints as per job knowledge and address it to supervisor and/or manager
  • Perform any other duties as directed by the owner or the owner's representative.

Job Types: Full-time, Permanent, Temporary, Contract

Contract length: 24 months

Experience:

  • Waiter: 2 years (Preferred)

License/Certification:

  • Essential Food Safety Training Certificate (EFST) (Preferred)

Job Types: Full-time, Permanent, Contract

Experience:

  • Waiter: 2 years (Preferred)

License/Certification:

  • Valid Essential Food Safety Training Certificate (EFST) (Preferred)

Work Location: In person

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