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    • Certification or training in healthcare quality management preferred.
    • Track Key Performance Indicators (KPIs) related to healthcare quality.
    • Should have good communication skills and should be presentable.
    • Degree or Certificate in any Medical-Related Course.
    • Great written and verbal communication.
    • Your contributions will directly enhance patient care quality, streamline operational processes, and uphold our commitment to safety and regulatory compliance.
    • Good computer skills and experience with healthcare systems is an advantage.
    • Previous experience as a Call Centre Agent in a healthcare facility, hospital,…
    • Experience in UAE healthcare sector preferred.
    • Coordinate with healthcare team members for smooth operations.
    • The ideal candidate will have hands-on experience…
    • Maintaining a positive, empathetic, and professional attitude toward patients at all times.
    • Responding promptly to patients inquiries.
    • We are looking for a warm, empathetic, and service-driven Patient Relationship Executive to support and manage customer communication primarily over the phone.
    • Experience in healthcare / medical logistics.
    • Knowledge of inventory, supply chain, and shipment coordination.
    • Strong coordination and communication skills.
    • Under the direct supervision of the Registered Nursing Staff, will deliver patient care and service which is safe and timely.
    • Maintain updated knowledge of the company’s healthcare services, homecare packages, and operational procedures.
    • Urgent looking for a dynamic and experienced Group Operations Manager to lead and oversee the daily operations of a growing hospital/clinic facility.
    • Previous HR experience in healthcare/medical centers.
    • Ebn Hayan Healthcare is urgently looking for an experienced HR Officer with strong knowledge of *MOH &…
    • Understanding of medical terminology and healthcare procedures.
    • Ensure compliance with hospital policies and UAE healthcare regulations.
    • Candidates must be available to join in Dubai.
    • Must have experience as caregiver in home country or UAE.
    • The ideal candidate will have experience in a healthcare setting, such as a hospital, clinic, or diagnostic center, and a strong background in telecalling or…

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Job Post Details

Healthcare Quality Officer - job post

Three Dimension Physical Performance
Abu Dhabi

Job details

Job type

  • Full-time

Location

Abu Dhabi

Full job description

  • Quality improvement methodologies
  • Healthcare regulations and accreditation standards
  • Data analysis and reporting
  • Audit and compliance monitoring
  • Communication and staff training skills
  • Problem-solving and critical thinking
Requirements:
  • Bachelor’s degree in Healthcare Administration, Nursing, Public Health, Pharmacy, or a related healthcare field.
  • Certification or training in healthcare quality management preferred.

Responsibilities:
1. Quality Management:
  • Implement and monitor the clinic’s Quality Management System (QMS).
  • Track Key Performance Indicators (KPIs) related to healthcare quality.
  • Support continuous quality improvement initiatives.
2. Accreditation & Compliance:
  • Ensure clinic compliance with healthcare standards from organizations like the Joint Commission International.
  • Prepare the clinic for internal and external accreditation audits.
  • Maintain documentation required for regulatory inspections.

3. Patient Safety:
  • Monitor patient safety incidents and risk management processes.
  • Investigate incidents and conduct Root Cause Analysis (RCA).
  • Implement corrective and preventive actions.
4. Clinical Audits:
  • Conduct regular clinical and administrative audits.
  • Monitor adherence to clinic policies, procedures, and protocols.
  • Prepare audit reports and improvement recommendations.
5. Policies & Procedures:
  • Develop, review, and update clinic policies and procedures.
  • Ensure staff follow standard operating procedures.
6. Training & Education:
  • Provide quality and patient safety training for clinic staff.
  • Conduct orientation sessions on quality standards and accreditation requirements.
7. Data Management & Reporting:
  • Collect and analyze quality data and performance indicators.
  • Prepare monthly or quarterly quality reports for management.
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