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Call Center Representative - Home Healthcare
Call Center Representative - Home Healthcare
Job details
Full job description
Job Title: Call Center Executive – Home Healthcare
Location: Dubai, UAE
Job Type: Full-time
Number of Vacancies: 2
Job Description
We are looking for motivated and sales-driven Call Center Executives to join our home healthcare team in Dubai. The ideal candidates must have previous sales experience with a Dubai-based home healthcare provider, specifically in lab tests at home, doctor on call, IV therapy, or physiotherapy services.
Mandatory Requirement: Candidates without prior sales experience in Dubai's home healthcare industry will not be considered.
Key Responsibilities
- Handle inbound and outbound calls and convert leads into confirmed bookings.
- Promote home healthcare services, including lab tests at home, doctor on call, IV therapy, and physiotherapy.
- Coordinate appointments with patients, doctors, nurses, physiotherapists, and drivers.
- Follow up with potential customers to maximize conversions.
- Provide accurate information about services, pricing, and appointment availability.
- Maintain proper records of calls, leads, follow-ups, and confirmed bookings.
- Ensure excellent customer service and patient satisfaction.
Requirements
- Previous sales experience with a Dubai-based home healthcare provider is mandatory.
- Experience selling lab tests at home, doctor on call, IV therapy, or physiotherapy services is required.
- Excellent communication, persuasion, and customer service skills.
- Ability to work in a target-driven environment.
- Must be available to join immediately.
- Willingness to work 12-hour day/night shifts, 5 days a week.
Application Questions
- Do you have sales experience with a Dubai-based home healthcare provider?
- Can you join immediately?
- Are you comfortable working 12-hour shifts?
- Are you comfortable working in a home healthcare call center environment?
Work Location: In person, Dubai, UAE
Only candidates with relevant Dubai home healthcare sales experience will be shortlisted.
Pay: AED3,000.00 - AED4,500.00 per month
Application Question(s):
- Can you join immediately?
- Are you comfortable working 12-hour day/night shifts?
Experience:
- Healthcare sector: 2 years (Required)
Work Location: In person