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Call Center Representative - Home Healthcare
AED3,000 - AED4,500 a month
Permanent

Job details

AED3,000 - AED4,500 a month
Permanent
Dubai

Full job description

Job Title: Call Center Executive – Home Healthcare

Location: Dubai, UAE
Job Type: Full-time
Number of Vacancies: 2

Job Description

We are looking for motivated and sales-driven Call Center Executives to join our home healthcare team in Dubai. The ideal candidates must have previous sales experience with a Dubai-based home healthcare provider, specifically in lab tests at home, doctor on call, IV therapy, or physiotherapy services.

Mandatory Requirement: Candidates without prior sales experience in Dubai's home healthcare industry will not be considered.

Key Responsibilities

  • Handle inbound and outbound calls and convert leads into confirmed bookings.
  • Promote home healthcare services, including lab tests at home, doctor on call, IV therapy, and physiotherapy.
  • Coordinate appointments with patients, doctors, nurses, physiotherapists, and drivers.
  • Follow up with potential customers to maximize conversions.
  • Provide accurate information about services, pricing, and appointment availability.
  • Maintain proper records of calls, leads, follow-ups, and confirmed bookings.
  • Ensure excellent customer service and patient satisfaction.

Requirements

  • Previous sales experience with a Dubai-based home healthcare provider is mandatory.
  • Experience selling lab tests at home, doctor on call, IV therapy, or physiotherapy services is required.
  • Excellent communication, persuasion, and customer service skills.
  • Ability to work in a target-driven environment.
  • Must be available to join immediately.
  • Willingness to work 12-hour day/night shifts, 5 days a week.

Application Questions

  • Do you have sales experience with a Dubai-based home healthcare provider?
  • Can you join immediately?
  • Are you comfortable working 12-hour shifts?
  • Are you comfortable working in a home healthcare call center environment?

Work Location: In person, Dubai, UAE

Only candidates with relevant Dubai home healthcare sales experience will be shortlisted.

Pay: AED3,000.00 - AED4,500.00 per month

Application Question(s):

  • Can you join immediately?
  • Are you comfortable working 12-hour day/night shifts?

Experience:

  • Healthcare sector: 2 years (Required)

Work Location: In person

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