Healthcare Staffing jobs in Abu Dhabi

JOB DESCRIPTION

Hospital Administratior – Clinical Operations

Company: Crown Hospital

Department: Hospital Administration
Experience: Minimum 2 Years
Location: Abu Dhabi, UAE

Job Summary

We are seeking an experienced and organized Hospital Administration Manager to oversee daily hospital administrative and clinical coordination activities. The candidate will be responsible for duty roster preparation, patient registration, insurance coordination, clinical department operations, staff attendance, and overall hospital administration to ensure smooth and efficient healthcare service delivery.

Key Responsibilities1. Hospital Administration & Operations

• Manage and coordinate day-to-day hospital administrative operations.
• Ensure smooth coordination between clinical and non-clinical departments.
• Coordinate with doctors, nurses, reception, laboratory, radiology, pharmacy, and other clinical teams.
• Monitor hospital operational requirements and resolve administrative issues.
• Prepare daily, weekly, and monthly operational reports for management.
• Ensure compliance with hospital policies, procedures, and DOH requirements.
• Coordinate with department heads to ensure efficient hospital functioning.

2. Clinical Operations & Duty Roster Management

• Prepare and manage monthly duty rosters for doctors, nurses, and clinical staff.
• Coordinate duty coverage and ensure adequate staffing for clinical operations.
• Manage changes in duty rosters and coordinate replacements when required.
• Coordinate with clinical department heads regarding staffing requirements.
• Monitor clinical department attendance and operational availability.
• Ensure smooth coordination between clinical teams and hospital administration.

3. Patient Registration & Front Office Operations

• Oversee patient registration and reception activities.
• Ensure accurate entry of patient demographic and identification details into the hospital management system.
• Coordinate patient appointments, registration, and admission-related procedures where applicable.
• Monitor patient flow and ensure efficient coordination between reception and clinical departments.
• Ensure proper maintenance of patient records and documentation.
• Handle patient-related administrative concerns and coordinate timely solutions.
• Ensure compliance with patient confidentiality and hospital procedures.

4. Insurance & Billing Coordination

• Coordinate insurance eligibility verification and patient insurance-related requirements.
• Maintain knowledge of insurance procedures, approvals, and empanelment requirements.
• Coordinate with insurance companies and internal departments regarding patient coverage.
• Support the billing team with insurance-related administrative coordination.
• Follow up on insurance approvals, claims-related documentation, and pending requirements.
• Coordinate insurance empanelment applications and maintain related records.
• Ensure proper communication between clinical, billing, and insurance teams.

5. Clinical Department Coordination

• Coordinate daily administrative requirements of clinical departments.
• Support doctors and nursing teams with operational and administrative requirements.
• Coordinate with laboratory, radiology, pharmacy, and other departments for smooth patient services.
• Ensure timely communication between clinical teams and hospital management.
• Monitor clinical department requirements and escalate operational issues.
• Assist in implementing hospital quality and patient safety procedures.

6. Staff Attendance & HR Coordination

• Prepare and verify monthly attendance records for all clinical and administrative staff.
• Collect attendance information from relevant departments and ensure accuracy.
• Submit monthly attendance reports and timesheets to the HR department within the designated timeline.
• Coordinate with HR regarding attendance discrepancies and staff-related administrative matters.
• Maintain accurate attendance and operational records.

7. DOH & Regulatory Compliance

• Handle administrative submissions and correspondence through DOH Abu Dhabi portals.
• Prepare and send official emails regarding licensing, approvals, and operational requirements.
• Maintain records of regulatory documentation and submissions.
• Coordinate with relevant departments for DOH inspection requirements.
• Support hospital compliance with applicable healthcare regulations.

8. Management Reporting & Coordination

• Prepare operational reports and updates for hospital management.
• Coordinate departmental meetings and follow up on action points.
• Monitor pending administrative and clinical operational requirements.
• Support management in improving hospital workflow and service efficiency.
• Perform other duties assigned by hospital management.

Required Qualifications & Skills

• Bachelor's degree in Hospital Administration, Healthcare Management, or a related field.
• Minimum 2 years of experience in hospital administration or healthcare operations.
• Knowledge of clinical department coordination and hospital workflows.
• Experience in preparing duty rosters for doctors and clinical staff.
• Knowledge of patient registration and hospital management systems.
• Working knowledge of insurance eligibility, approvals, and billing coordination.
• Knowledge of DOH Abu Dhabi portals and healthcare regulatory procedures.
• Strong communication, coordination, and organizational skills.
• Proficiency in MS Office, especially Excel and Word.
• Ability to manage multiple hospital administrative responsibilities.

Key Performance Areas (KPIs)

• Efficient hospital administrative operations.
• Accurate and timely preparation of duty rosters.
• Smooth patient registration and coordination.
• Effective insurance coordination and follow-up.
• Timely completion of clinical administrative requirements.
• Accurate monthly attendance preparation and submission to HR.
• Compliance with hospital policies and DOH requirements.
• Effective coordination between clinical and administrative departments.

Suggested Job Title: Hospital Administration Manager – Clinical Operations

Email to: hr@crownhospital.ae

Pay: AED3,500.00 - AED5,000.00 per month

Work Location: In person