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Healthcare Receptionist jobs in Dubai

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    • Ability to work in a fast-paced, premium healthcare environment.
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Job Post Details

Front Desk Receptionist - job post

Vilafortuny Dental Laboratory
Dubai
From AED6,000 a month

Job details

Pay

  • From AED6,000 a month

Job type

  • Full-time

Location

Dubai

Full job description

Front Desk Receptionist

Location: Al Wasl Road, Jumeirah 3, Dubai, UAE

Join the Team at Vilafortuny Medical Centre

Since 2006, Vilafortuny Medical Centre has been one of Dubai's leading private medical centres, bringing together world-class specialists in dentistry, aesthetic medicine, plastic surgery, and medical care. We are proud to be Dubai's only officially certified Digital Smile Design (DSD) Clinic, delivering a premium patient experience through innovation, precision, and exceptional service.

We are looking for an experienced, professional, and customer-focused Receptionist / Patient Coordinator to become the face of our clinic.

Key Responsibilities

  • Welcome and assist patients with a warm, professional, and friendly approach.
  • Manage appointment scheduling for multiple specialists and departments.
  • Answer telephone calls, WhatsApp messages, emails, and online enquiries promptly.
  • Register new patients and maintain accurate patient records.
  • Coordinate patient flow to ensure an exceptional five-star experience.
  • Explain clinic services, including our Digital Smile Design (DSD) consultation process, and assist patients with booking consultations.
  • Coordinate treatment plans and follow-up appointments with dentists and specialists.
  • Handle insurance enquiries where applicable.
  • Process payments, issue invoices, and manage daily cash reconciliation.
  • Follow up on missed appointments and maintain patient communication.
  • Work closely with dentists, nurses, treatment coordinators, and management to ensure seamless operations.
  • Maintain reception and waiting areas to the highest standards.

Requirements

  • Minimum 2 years of experience as a receptionist or patient coordinator in a dental, aesthetic, or medical clinic.
  • Excellent spoken and written English (additional languages are a plus).
  • Outstanding communication and interpersonal skills.
  • Professional appearance and positive attitude.
  • Strong organisational and multitasking abilities.
  • Experience with dental or medical practice management software is an advantage.
  • Confident using Microsoft Office and digital communication platforms.
  • Ability to work in a fast-paced, premium healthcare environment.
  • Passion for delivering exceptional customer service.

If you have a passion for hospitality, healthcare, and delivering an exceptional patient experience, we would love to hear from you.

Pay: From AED6,000.00 per month

Work Location: In person

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