Health Insurance Company jobs in Dubai

Role Summary

Manage employee and dependent medical insurance administration, coordinate with insurers and brokers, and support employees with coverage queries, approvals and claims.

Key Responsibilities

• Coordinate medical insurance enrolments, additions, deletions and policy amendments for employees and dependents.
• Verify supporting documents and maintain accurate member records.
• Track policy renewals and coordinate quotations, benefit comparisons and renewal documentation.
• Liaise with insurers, brokers and third-party administrators (TPAs) on coverage, exclusions, hospital networks and eligibility.
• Support employees with medical approvals, reimbursement claims, rejected claims and insurance-related complaints.
• Coordinate medical application forms and underwriting requirements while maintaining confidentiality.
• Arrange insurance cards, policy documents and benefit summaries, and explain coverage to employees.
• Monitor pending requests and follow up to ensure timely resolution.
• Verify premium invoices, endorsements, credit notes and refunds, and coordinate payments with Finance.
• Coordinate with HR and Payroll on employee eligibility, dependent coverage and applicable deductions.
• Prepare reports on insured members, premiums, claims status and outstanding cases.
• Maintain confidential medical and insurance records and follow applicable data protection requirements.

Requirements

• Bachelor’s degree or diploma in Business Administration, Insurance, Healthcare Administration or a related field.
• Minimum 3 years of UAE experience in corporate medical insurance administration, preferably supporting a large workforce.
• Good understanding of group medical insurance, policy benefits, exclusions, provider networks and claims procedures.
• Experience coordinating with insurers, brokers and TPAs.
• Proficiency in MS Excel and maintaining insurance databases.
• Strong communication, follow-up and problem-solving skills.
• Ability to handle sensitive information with discretion and support employees professionally.

Pay: AED5,000.00 - AED5,500.00 per month

Work Location: In person