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    • Handle new insurance empanelment and tariff negotiations with TPAs and insurance companies.
    • The Insurance Coordinator will be responsible for managing all…
    • View all RALS HEALTHCARE jobs - Dubai jobs - Insurance Coordinator jobs in Dubai
    • Salary Search: Insurance Coordinator / RCM salaries in Dubai
    • The company is committed to delivering innovative and reliable insurance products tailored to meet diverse client needs.
    • Similar position in medical insurance company: 5 years (Required).
    • Create and issue health insurance policies accurately and within established timelines.
    • ⁠ ⁠Comprehensive health insurance.
    • ⁠ ⁠Native British accent (essential).
    • ⁠ ⁠Comfortable making a large volume of outbound calls daily*.
    • Leading the preparation of insurance specifications to market insurance programs and consult with insurance brokers to negotiate the required insurance coverage…
    • Building professional relationships through effective communication with internal stakeholders, insurance companies, healthcare providers, and clients.
    • Adjudicate claims strictly based on health insurance policy terms, benefit structures, pre-authorization details, coverage limits, and medical necessity…
    • Previous experience handling medical health insurance administration is required.
    • Coordinate with insurance providers and brokers regarding employee medical…
    • Manage daily communication with insurance company representatives and third-party administrators (TPAs).
    • Explain insurance coverage and out-of-pocket costs…
    • Ensure DHA health insurance is active for all UAE employees and dependants; manage additions, removals, and queries.
    • Experience with CRM, EMR, and insurance systems required.
    • Maintain up-to-date knowledge of company services and healthcare industry trends.
    • Communicates with insurance companies regarding coding errors, discrepancies, and disputes to facilitate resolution and prompt reimbursement.
    • In good health, with the ability to pass an aero medical examination.
    • Our cabin crew are the brand ambassadors for flydubai and the city of Dubai.
    • Ensure compliance with health, safety, and quality standards on all project sites.
    • Coordinate and monitor day-to-day activities of interior fit-out projects,…
    • Understanding of broker distribution channels, intermediary relationships, and broker engagement practices within the insurance industry.

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Job Post Details

Insurance Coordinator / RCM - job post

RALS HEALTHCARE
Dubai

Job details

Job type

  • Full-time

Location

Dubai

Full job description

Insurance Coordinator / RCM (Immediate Joining)

Job Summary

The Insurance Coordinator will be responsible for managing all insurance-related services including insurance approvals, communication with insurance companies, claim submission, rejections, resubmissions, payment follow-ups, audits, and claim rejection ratio.

The role ensures smooth coordination between patients/clients, healthcare providers, and insurance companies to support uninterrupted patient care and revenue flow.

Key Responsibilities

  • Coordinate with doctors, nurses, and front-desk staff regarding insurance approvals
  • Conduct monthly meetings regarding rejections and provide training to staff if required
  • Prepare reconciliation reports
  • Ensure accuracy of insurance documentation
  • Handle insurance rejections, timely resubmissions, and appeals when necessary
  • Follow up with insurance/TPA regarding payments
  • Liaise with insurance providers, TPAs, and regulatory bodies (DHA, MOH as applicable), IT department, and Accounts team
  • Support audits
  • Monitor turnaround time (TAT) for claim approvals, processing, and payments
  • Handle new insurance empanelment and tariff negotiations with TPAs and insurance companies

Required Qualifications

  • Bachelor’s degree or diploma in Healthcare Administration, Business Administration, or related field (Medical Coding UAE)
  • Proven experience as an Insurance Coordinator / RCM within a healthcare setup (clinics/hospital UAE)

Requirements

  • Nationality: Any
  • Languages: English and Hindi (mandatory), other languages preferred

Benefits

  • Salary (depending on experience and skills)
  • Insurance
  • Visa
  • Annual leave as per company policies

Application Question(s):

  • What is your current/last drawn salary?

Work Location: In person

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