Food Beverage jobs in Dubai

Job Summary

VOGO Grand Hotel Dubai is looking for a creative, dynamic, and results-driven Assistant Food & Beverage Manager to support the daily operations of its F&B outlets, with a strong focus on developing and executing innovative promotional campaigns to increase customer footfall, drive revenue, and enhance guest satisfaction.

The ideal candidate should have a strong understanding of F&B marketing, promotional planning, customer engagement, and revenue generation, with the ability to develop creative concepts that attract hotel guests, residents, and external customers.

Key Responsibilities

1. F&B Promotions & Marketing

• Develop, plan, and execute creative F&B promotions, seasonal campaigns, themed dining experiences, and special events to increase outlet footfall and revenue.
• Generate innovative ideas for breakfast, lunch, dinner, buffet, à la carte, and special dining offers.
• Plan and implement promotions for occasions such as festive celebrations, public holidays, sporting events, and other relevant events.
• Develop attractive offers, packages, and dining concepts targeting hotel guests, residents, corporate clients, families, and local customers.
• Coordinate with the Marketing team to promote F&B offers through social media, digital platforms, and other marketing channels.
• Monitor market trends, competitor promotions, and customer preferences to identify new business opportunities.
• Develop partnerships with nearby businesses, corporate offices, residential communities, and other potential customer segments.

2. Revenue Generation & Footfall Growth

• Identify and implement strategies to increase customer traffic, average spend per guest, repeat visits, and overall F&B revenue.
• Prepare monthly promotional calendars with clear objectives, target audiences, budgets, and expected results.
• Analyse promotional performance, customer feedback, sales figures, and return on investment (ROI).
• Recommend improvements to existing promotions and introduce new concepts based on business performance.
• Explore opportunities to attract walk-in customers and generate additional revenue from external clientele.
• Work towards achieving agreed F&B revenue targets and improving outlet profitability.

3. F&B Operations & Guest Experience

• Assist in managing daily F&B operations to ensure excellent service standards and guest satisfaction.
• Supervise the service team, monitor performance, and ensure compliance with hotel standards.
• Coordinate with the kitchen team to develop menus, promotional dishes, buffet concepts, and special food offerings.
• Ensure appropriate staffing, stock availability, presentation, hygiene, and service quality during promotional activities.
• Handle guest feedback and complaints professionally and implement corrective measures where required.

4. Team Management & Coordination

• Train, guide, and motivate F&B associates to deliver quality service and achieve business objectives.
• Coordinate with the Sales, Marketing, Kitchen, Front Office, and Finance teams for promotional planning and execution.
• Ensure promotional offers are communicated clearly to all relevant departments and implemented accurately.
• Prepare regular reports on promotional activities, revenue performance, customer footfall, and operational challenges.

Qualifications & Requirements

• Diploma or Bachelor's degree in Hotel Management, Hospitality Management, or a related field.
• Minimum 3–5 years of experience in Food & Beverage operations, preferably in a hotel environment.
• Previous experience in planning and executing successful F&B promotions is highly desirable.
• Strong creativity and the ability to develop innovative concepts that attract new customers and increase repeat business.
• Good understanding of F&B marketing, menu promotions, pricing strategies, and revenue generation.
• Experience in preparing promotional calendars, budgets, sales reports, and performance analysis.
• Knowledge of social media marketing and digital promotional channels is an advantage.
• Excellent communication, leadership, interpersonal, and negotiation skills.
• Strong commercial awareness and the ability to translate creative ideas into measurable business results.

Key Competencies

• Creative F&B promotion planning and execution
• Customer footfall and revenue growth strategies
• Marketing campaign development
• Event and themed dining coordination
• Revenue analysis and ROI measurement
• Customer engagement and retention
• Team leadership and operational excellence
• Market research and competitor analysis

Performance Expectations

• Develop and execute a monthly F&B promotional calendar.
• Introduce innovative promotional concepts to increase walk-in customers and repeat visits.
• Improve F&B revenue, customer footfall, and average spend per guest.
• Monitor and report the performance and profitability of each promotion.
• Build effective partnerships and explore new customer acquisition opportunities.

Work Location: In person