Ecommerce jobs in Dubai

The Fulfillment Team Leader is responsible for the day-to-day execution of fulfillment operations which includes Picking, Marshalling activities. When applicable, the role holder should liaise with the store and make sure that the customers are fully satisfied with the online services in terms of freshness, quality and fulfillment of their orders.

Role Details – Key Responsibilities and Accountabilities:

* Manage the day-to-day e-commerce fulfilment operations

* Lead picking and handover to last mile supervisor to ensure all activities are performed effectively and seamlessly.

* Ensure proper arrangement of dark store and stock adequacy.

* Ensure coordination of operations team, commercial team and IT

* Understand, evaluate and problem solve for logistics, operations and other system process hurdles.

* Manage customer service function with in the store.

* Ensure measures are taken to handover goods on-time as per schedule defined by last mile department.

* Proper packing of goods inside delivery crates to avoid damages for customer.

* Adequate actions taken to maintain the cold chain of goods inside the operation and proper segregation of goods in delivery crate.

* Accuracy of the delivery quantities with implementation of QC audit as per defined control by loss prevention.

Qualification, Experience & Skills:

Minimum Qualifications/education

• Bachelor’s degree in E- Commerce or Business Administration

Minimum experience

• 3 – 5 years of professional work experience working in logistics and supply chain
• E-commerce Fulfillment and Last Mile Experience is a plus
• Commercial knowledge preferred

Skills:

• Working knowledge of automated distribution and warehouse systems preferred.

• Good interpersonal skills, driving results in cross-functional team setting

• Target focused (setting, tracking progress & department support as needed)

• Team/collaboration-based approach

• Operational agility and nimbleness to adapt to changing retail environment

• Proficient computer skills – MS Office, SAP, Salesforce, advanced Excel skills

• Excellent Communication and Interpersonal skills

Application Question(s):

• How many years of experience do you have in the same role ?
• What is your current visa type (Employment / Visit Visa) ?
• Will you be able to reliably commute or relocate for this job?
• What is your expected salary ?

Work Location: In person