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    • Key Responsibilities: - Answer incoming customer calls and emails in a timely and professional manner- Listen to customer concerns and provide appropriate…
    • View all Star Services jobs - Dubai jobs - Customer Service Representative jobs in Dubai
    • Salary Search: Customer service salaries in Dubai
    • See popular questions & answers about Star Services
    • Carry and move construction materials, tools, and equipment.
    • Assist skilled tradesmen with daily work activities.
    • Perform site cleaning and housekeeping duties.
    • Strong attention to detail with logical thinking and a responsible approach toward assigned tasks.
    • Process and manage documents along with related data while…
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    • Allocate tasks for staff and update staff /team on new procedure/processes.
    • As an Administrator you will , review and provide a comprehensive administration…
    • Fulltime site.employment_type_full_time.
    • We are looking for a customer‑focused professional who combines strong operational execution with a proactive mindset…
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    • The American University in the Emirates is searching for an excellent Call Center Operator who will address and resolve inquiries, complaints, and concerns,…
    • The ideal candidate will have excellent communication skills, a strong work ethic, and the ability to multitask and prioritize tasks effectively.
    • Experience. 3+ years of prior experience in a PA, household manager, or personal concierge-style role, comfortable with the full range of personal support tasks…
    • We’re seeking a skilled and client-focused Client Services Manager (Contractor) to serve as the key point of contact for our aesthetics clients across the UAE…
    • Assist technicians and supervisors in project, fit-out, and maintenance works.
    • Carry tools, materials, and equipment as required.
    • At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment.
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    • 1-2 year experiences in customer services and sales.
    • This role involves managing inventory, processing orders, coordinating shipments, and assisting with various administrative tasks to ensure smooth logistics day…
    • Perform general administrative and clerical support tasks, including filing, photocopying, scanning, and data entry.
    • Ability to use computers and standard office software for daily tasks and record keeping.
    • Receive, inspect, record, and properly store incoming goods within the…

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Job Post Details

Customer service - job post

Star Services
3.3 out of 5 stars
Dubai
AED6,500 - AED7,000 a month

Job details

Pay

  • AED6,500 - AED7,000 a month

Job type

  • Full-time

Location

Dubai

Full job description

Position: Customer Service RepresentativeCompany Overview: Star Services LLC is a leading provider of customer service solutions in Dubai, United Arab Emirates. With a strong commitment to excellence and a focus on providing exceptional service to our clients, we have established ourselves as a trusted partner for businesses of all sizes. Our team of dedicated professionals is passionate about delivering top-quality customer service and creating positive experiences for our clients and their customers.Job Summary: We are seeking a highly motivated and skilled Customer Service Representative to join our team at Star Services LLC. The ideal candidate will be responsible for handling customer inquiries, resolving issues, and providing exceptional service to our clients.

The Customer Service Representative will serve as the first point of contact for our clients and will play a crucial role in maintaining our reputation for excellence.Key Responsibilities: - Answer incoming customer calls and emails in a timely and professional manner- Listen to customer concerns and provide appropriate solutions or escalate to the relevant department- Maintain a high level of product and service knowledge to effectively assist customers- Process orders, returns, and refunds accurately and efficiently- Keep accurate records of customer interactions and transactions- Collaborate with other team members to ensure customer satisfaction and retention- Identify and report any recurring issues or trends to management- Continuously seek opportunities to improve the customer experience- Adhere to company policies and procedures at all timesQualifications and Skills: - High school diploma or equivalent- Minimum of 2 years of experience in customer service or a related field- Excellent verbal and written communication skills- Strong problem-solving and decision-making abilities- Ability to work well under pressure and handle multiple tasks simultaneously- Proficient in Microsoft Office and customer service software- Knowledge of the Dubai, United Arab Emirates market is a plus- Fluent in English, knowledge of Arabic is a plus- Strong attention to detail and organizational skillsContract Details: This is a full-time position with a competitive salary and benefits package. The working hours are from 9:00 am to 6:00 pm, Sunday to Thursday. The successful candidate will be based in our office in Dubai, United Arab Emirates.If you are a highly motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Join our team at Star Services LLC and be a part of our commitment to excellence.
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