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Customer Service jobs in Dubai

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    • The ideal candidate will be responsible for handling customer inquiries, resolving issues, and providing exceptional service to our clients.
    • View all Star Services jobs - Dubai jobs - Customer Service Representative jobs in Dubai
    • Salary Search: Customer service salaries in Dubai
    • See popular questions & answers about Star Services
    • 2–4 years of customer service or call center experience.
    • Strong communication, problem-solving, and customer service skills.
    • Communicates with customers on daily operations.
    • Follows up with customers for invoice approvals.
    • Maintains an organized and accurate system inventory for…
    • Maintain confidentiality when handling customer data.
    • Positive feedback from customers and leadership.
    • Respond to customer inquiries across channels.
    • Increase client retention by improving customer satisfaction and improving the customer experience/journey as a whole.
    • Customer service: 2 years (Preferred).
    • Excellent interpersonal and customer service skills.
    • Strong performance in this role can also unlock opportunities for career progression and internal moves…
    • Passion for delighting customers with above and beyond service.
    • The ideal candidate has a customer-first mindset and aims to deliver high-quality service in…
    • Experience in customer service or call center minmum 2 years.
    • Ability to handle bookings, inquiries, and follow-ups.
    • Job Types: Full-time, Permanent.
    • Knowledge of principles and processes for providing customer and personal services including, customer needs assessment, meeting quality standards for services,…
    • This role combines customer service excellence with administrative support and financial management responsibilities.
    • Pivot tables and data visualization.
    • Promoting and improving customer service excellence.
    • Conduct customer service satisfaction survey and analyse the needs and expectations of customers.
    • Customer service or telesales: 3 years (Preferred).
    • Deliver top-quality customer service and maintain the highest levels of satisfaction.
    • One day off per week.
    • Communicate updates to customers proactively.
    • Take ownership of customer issues.
    • Encourage satisfied customers to leave reviews.
    • Solve problems at the root.
    • Strong customer service, interpersonal, and relationship management skills.
    • The successful candidate will manage customer relationships, coordinate payment…
    • Complete and pass required customer service certifications.
    • A minimum 2 year of customer service experience.
    • Communicate to customers and reps on deliverables…

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Job Post Details

Customer service - job post

Star Services
3.4 out of 5 stars
Dubai
AED6,500 - AED7,000 a month

Job details

Pay

  • AED6,500 - AED7,000 a month

Job type

  • Full-time

Location

Dubai

Full job description

Position: Customer Service RepresentativeCompany Overview: Star Services LLC is a leading provider of customer service solutions in Dubai, United Arab Emirates. With a strong commitment to excellence and a focus on providing exceptional service to our clients, we have established ourselves as a trusted partner for businesses of all sizes. Our team of dedicated professionals is passionate about delivering top-quality customer service and creating positive experiences for our clients and their customers.Job Summary: We are seeking a highly motivated and skilled Customer Service Representative to join our team at Star Services LLC. The ideal candidate will be responsible for handling customer inquiries, resolving issues, and providing exceptional service to our clients.

The Customer Service Representative will serve as the first point of contact for our clients and will play a crucial role in maintaining our reputation for excellence.Key Responsibilities: - Answer incoming customer calls and emails in a timely and professional manner- Listen to customer concerns and provide appropriate solutions or escalate to the relevant department- Maintain a high level of product and service knowledge to effectively assist customers- Process orders, returns, and refunds accurately and efficiently- Keep accurate records of customer interactions and transactions- Collaborate with other team members to ensure customer satisfaction and retention- Identify and report any recurring issues or trends to management- Continuously seek opportunities to improve the customer experience- Adhere to company policies and procedures at all timesQualifications and Skills: - High school diploma or equivalent- Minimum of 2 years of experience in customer service or a related field- Excellent verbal and written communication skills- Strong problem-solving and decision-making abilities- Ability to work well under pressure and handle multiple tasks simultaneously- Proficient in Microsoft Office and customer service software- Knowledge of the Dubai, United Arab Emirates market is a plus- Fluent in English, knowledge of Arabic is a plus- Strong attention to detail and organizational skillsContract Details: This is a full-time position with a competitive salary and benefits package. The working hours are from 9:00 am to 6:00 pm, Sunday to Thursday. The successful candidate will be based in our office in Dubai, United Arab Emirates.If you are a highly motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Join our team at Star Services LLC and be a part of our commitment to excellence.
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