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Customer Service Agent jobs in Dubai

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    • 2–4 years of customer service or call center experience.
    • Strong communication, problem-solving, and customer service skills.
    • View all Star Services jobs - Dubai jobs - Customer Service Representative jobs in Dubai
    • Salary Search: Customer Service Agent salaries in Dubai
    • See popular questions & answers about Star Services
    • Communicates with customers on daily operations.
    • Follows up with customers for invoice approvals.
    • Maintains an organized and accurate system inventory for…
    • The ideal candidate will be responsible for handling customer inquiries, resolving issues, and providing exceptional service to our clients.
    • Make outbound calls to potential customers from internal lead databases.
    • Understand client needs and offer relevant vehicle or service solutions.
    • Passion for delighting customers with above and beyond service.
    • The ideal candidate has a customer-first mindset and aims to deliver high-quality service in…
    • Experience: Minimum of 1 year working in an office environment in an administrative, customer service, and/or logistics role.
    • Take the extra mile to engage customers.
    • Identify and assess customer needs to achieve satisfaction.
    • Build sustainable relationships and trust with customers…
    • Previous customer service experience preferred.
    • Gain valuable experience in customer service and telecommunications.
    • Customer service: 1 year (Preferred).
    • Minimum 2 years of experience in customer service, sales, client relations or a similar role, preferably within healthcare, education or a service environment.
    • Maintain confidentiality when handling customer data.
    • Positive feedback from customers and leadership.
    • Respond to customer inquiries across channels.
    • Maintains customer records by updating customer history through service requests/complaints and Notes.
    • Recommend potential products or services to management by…
    • Excellent interpersonal and customer service skills.
    • Strong performance in this role can also unlock opportunities for career progression and internal moves…
    • Monitor customer satisfaction and ensure service quality standards are met.
    • Prepare daily, weekly, and monthly customer service reports.
    • Ensure customer satisfaction and maintain a positive relationship with customers.
    • Follow company policies, procedures, and customer service standards.

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Job Post Details

Customer Service Agent - job post

Star Services
3.3 out of 5 stars
Dubai
AED7,000 a month

Job details

Pay

  • AED7,000 a month

Job type

  • Full-time

Location

Dubai

Full job description

We're Hiring: Customer Service Agent (Bilingual – Arabic & English)

Salary: AED 7,000

Requirements:

  • Fluent in both Arabic and English (spoken and written) – mandatory.
  • 2–4 years of customer service or call center experience.
  • Experience in the transportation, mobility, logistics, ride-hailing, or technology industry is preferred.
  • Strong communication, problem-solving, and customer service skills.
  • Proficient in Microsoft Office and CRM systems.
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