Contract Restaurant jobs in Dubai

Job Description – Operations Coordinator (F&B – Cloud Kitchen & Central Kitchen)

Company: Pechka – Dubai, UAE
Position: Operations Coordinator
Department: Operations
Reporting to: Operations Manager
Joining: Immediate or short notice preferred

Job Overview

Pechka is looking for a proactive, organized, and hands-on Operations Coordinator to support the Operations Manager in overseeing daily operations across its cloud kitchens, central kitchen, warehouse, and delivery network.

The role is focused on ensuring smooth day-to-day operations, coordinating maintenance and facility services, supporting kitchen and warehouse activities, managing logistics and deliveries, and following up on operational tasks across all locations.

The ideal candidate will have a hospitality or F&B background, strong coordination and problem-solving skills, and the ability to manage multiple priorities independently. The candidate must take ownership of assigned responsibilities, maintain effective communication between departments, and ensure that tasks are completed efficiently and on time.

Key Responsibilities1. Daily Operations Coordination

• Support the Operations Manager in implementing operational plans, priorities, and procedures across all locations.
• Coordinate daily operational activities across cloud kitchens, the central kitchen, warehouse, and supporting facilities.
• Follow up with branch teams, kitchen teams, warehouse personnel, drivers, and relevant departments to ensure smooth operations.
• Conduct regular site visits to inspect operational conditions, identify issues, and verify the completion of assigned tasks.
• Monitor operational readiness, report disruptions, and coordinate practical solutions to minimize downtime.
• Maintain a centralized record of pending tasks, operational issues, and follow-up actions.
• Ensure clear communication and timely updates between locations and the Operations Manager.

2. Maintenance & Facility Management

• Manage the company’s maintenance management software and maintain accurate work order records.
• Create, assign, monitor, verify, and close work orders within the assigned authority.
• Coordinate internal maintenance staff and external contractors for planned and emergency maintenance.
• Schedule and follow up on preventive and corrective maintenance for kitchen equipment, refrigeration systems, freezers, HVAC, electrical systems, plumbing, and other operational assets.
• Monitor equipment breakdowns and coordinate timely repairs to minimize disruption to kitchen operations.
• Track equipment records, spare parts, maintenance supplies, and related inventory.
• Verify completed maintenance works and ensure that reported issues have been properly resolved.
• Maintain records of equipment servicing, breakdowns, repair costs, and recurring technical issues.

3. Central Kitchen & Cloud Kitchen Support

• Coordinate operational requirements between the central kitchen, cloud kitchens, and warehouse.
• Follow up on kitchen readiness, equipment availability, facility conditions, and essential operational supplies.
• Coordinate internal transfers of ingredients, packaging materials, equipment, and other required items between locations.
• Monitor recurring operational issues affecting production, food preparation, storage, dispatch, and delivery readiness.
• Coordinate with kitchen and warehouse teams to resolve operational bottlenecks and avoid unnecessary delays.
• Follow up on the availability and proper functioning of essential kitchen equipment and cold storage facilities.
• Support the implementation of operational procedures, checklists, and corrective actions across all locations.
• Escalate issues affecting production capacity, food safety, order fulfilment, or business continuity to the Operations Manager.

4. Food Safety, Compliance & Training Coordination

• Coordinate mandatory food safety, first aid, fire safety, and other required training sessions.
• Monitor training schedules, certification validity, and renewal deadlines.
• Coordinate food safety-related maintenance and contracted services, including pest control, grease trap cleaning, kitchen exhaust and hood cleaning, and waste management.
• Schedule and follow up on fire alarm, fire extinguisher, and other fire safety system inspections and servicing.
• Maintain records of service reports, inspection certificates, permits, training documents, and compliance-related renewals.
• Coordinate with kitchen teams to follow up on corrective actions arising from inspections and audits.
• Ensure required inspections and contracted services are scheduled and completed within the applicable deadlines.
• Immediately escalate significant food safety, fire safety, or compliance concerns to the Operations Manager.

5. Drivers, Logistics & Delivery Coordination

• Coordinate company drivers and daily delivery schedules.
• Organize B2B and B2C deliveries, collections, inter-branch transfers, and central kitchen dispatches.
• Coordinate transportation requirements between cloud kitchens, the central kitchen, warehouse, suppliers, and other designated locations.
• Follow up on delivery delays, vehicle issues, route changes, and urgent transportation requirements.
• Coordinate with relevant teams to ensure deliveries and transfers are completed according to operational priorities.
• Monitor vehicle servicing, registration renewals, insurance, and other assigned fleet-related requirements.
• Maintain accurate delivery and transportation records and report recurring logistics issues.

6. Contractors, Procurement Support & Cost Control

• Coordinate external maintenance companies, service providers, suppliers, and other contractors.
• Obtain and compare quotations for maintenance, repairs, equipment, and operational services when required.
• Follow up on internal approvals, purchase requests, service appointments, and completion timelines.
• Verify the scope and completion of assigned works before recommending work order closure or payment processing, in line with company procedures.
• Track service costs, maintenance expenses, and other assigned operational expenditures.
• Monitor contractor performance, service quality, response times, and recurring issues.
• Identify opportunities to reduce maintenance costs, avoid unnecessary expenses, and improve operational efficiency.
• Maintain organized records of quotations, approvals, service reports, invoices, and related documentation.

7. Operational Reporting & Follow-up

• Prepare daily operational updates and weekly progress reports for the Operations Manager.
• Maintain trackers for pending tasks, work orders, equipment breakdowns, contractor visits, and outstanding operational issues.
• Monitor upcoming maintenance schedules, training sessions, inspections, service contracts, and renewal deadlines.
• Report completed activities, delays, recurring problems, and unresolved issues with clear action points.
• Follow up with responsible teams until assigned tasks are completed and verified.
• Maintain accurate operational records using Excel, Google Sheets, and relevant company software.
• Highlight recurring operational challenges and recommend practical improvements.
• Provide timely escalation of critical issues that may affect kitchen operations, food safety, delivery performance, or business continuity.

Requirements & Qualifications

• Minimum 2 years of experience in hospitality, F&B operations, cloud kitchen operations, central kitchen operations, facilities coordination, or a similar role preferred.
• A hospitality or F&B background is required.
• Experience working with cloud kitchens, multi-branch restaurant operations, central kitchens, or food production facilities is a strong advantage.
• Good understanding of kitchen equipment, maintenance coordination, food safety requirements, and day-to-day operational workflows.
• Strong organizational, communication, coordination, and problem-solving skills.
• Good written and spoken English.
• Proficiency in Microsoft Excel, Google Sheets, and operational reporting tools.
• Familiarity with maintenance management systems, work order platforms, or other operational software is an advantage.
• Ability to coordinate multiple departments, service providers, and operational priorities.
• Strong attention to detail, follow-up, accountability, and time management.
• Proactive, dependable, and capable of working independently with minimal supervision.
• Willingness to travel between company locations and conduct regular operational site visits.
• A valid UAE driving licence is an advantage.
• Immediate availability or a short notice period is preferred.

Ideal Candidate Profile

The ideal candidate is hands-on, organized, solution-oriented, and comfortable working in a fast-paced F&B environment.

This person should be able to coordinate activities across multiple locations, identify operational issues before they escalate, communicate effectively with kitchen and support teams, and ensure that assigned tasks are followed through to completion.

The role requires someone who does not simply report problems but actively coordinates solutions, monitors progress, and keeps the Operations Manager informed through clear, accurate, and timely updates.

Key Performance Expectations

Performance will be assessed based on:

• Timely completion and follow-up of assigned operational tasks.
• Effective coordination across cloud kitchens, the central kitchen, and warehouse.
• Timely resolution of maintenance issues and reduction of avoidable equipment downtime.
• Compliance with preventive maintenance schedules, inspections, training, and service renewals.
• Efficient coordination of deliveries, collections, and inter-location transfers.
• Accuracy and timeliness of operational reports and records.
• Effective contractor coordination and control of assigned operational expenses.
• Proactive identification of recurring problems and implementation of corrective actions.

The primary objective of this role is to ensure that Pechka’s cloud kitchens, central kitchen, warehouse, and supporting operations run smoothly, safely, and efficiently through strong coordination, consistent follow-up, and effective execution.

Pay: AED6,000.00 - AED8,000.00 per month

Work Location: In person