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Contract Restaurant jobs in Dubai

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    • Collect and use ‘on-the-spot’ passenger feedback, suggestions, recommendations, unusual questions, special request in support of continual improvement and…
    • View all WORLD SECURITY FZE - ABUDHABI jobs - Dubai jobs - Customer Service Representative jobs in Dubai
    • Salary Search: CUSTOMER SERVICE AGENT salaries in Dubai
    • See popular questions & answers about WORLD SECURITY FZE - ABUDHABI
    • You will also be in charge of training and mentoring the entire restaurant team with a focus on coffee’s, ensuring their knowledge is second to none and they…
    • Assist in keeping the restaurant clean and safe.
    • Ensure the Guest feels important and welcome in the restaurant.
    • Ensure hot food is hot and cold food is cold.
    • Job Types: Full-time, Permanent, Contract.
    • Greet and seat customers in a friendly and professional manner.
    • Take accurate food and drink orders, ensuring special requests and dietary preferences are noted…
    • Complimentary stays with breakfast included in our sister Dorchester Collection hotels.
    • Flight Allowance every 24 months.
    • Familiar with restaurant/QSR operations.
    • Coordinate with restaurant teams to obtain the necessary supporting information.
    • Strong in coordination and follow-up.
    • Maintain employee files, contracts, and HR documentation.
    • Bebek is seeking a highly professional, confident, and results-driven Human Resources & PRO Officer…
    • 50% off at bars and restaurants within all of our sister Dorchester Collection hotels.
    • Flight Allowance every 24 months.
    • Problem solver, quick on their feet.
    • Minimum 1–2 years experience in restaurant or café field.
    • Handle cashier duties and operate POS system accurately.
    • Strong knowledge of POS systems.
    • 50% off at bars and restaurants within all of our sister Dorchester Collection hotels.
    • Flight Allowance every 24 months.
    • Maintain employee files, contracts, and HR documentation.
    • Bebek is seeking a highly professional, confident, and results-driven Human Resources & PRO Officer…
    • Respecting all the administrative procedures of the restaurant.
    • Leading and promoting the products of the restaurant internally.
    • Job Types: Full-time, Contract.
    • Together with your team of hostesses, you ensure the restaurant reservations are optimized to ensure well-controlled productivity, optimal guest satisfaction…
    • 50% off at bars and restaurants within all our sister Dorchester Collection hotels.
    • Flight Allowance every 24 months.

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Job Post Details

CUSTOMER SERVICE AGENT - job post

WORLD SECURITY FZE - ABUDHABI
3.8 out of 5 stars
Dubai

Job details

Job type

  • Full-time

Location

Dubai

Full job description

  • Safe and efficient transport of ADAC guests within the airport terminal
  • Ensure all relevant information is readily available and remain abreast of all changes within Midfield Terminal that may affect the quality of customer service delivery
  • Provide clear and concise information to the airports’ passengers with regards to appropriate rules and regulations.
  • Attend briefing sessions, conducted by superiors to maintain high standards at all times and carry out handover procedures in line with agreed standards of performance.
  • Where relevant, suggest improvements to levels of customer service delivery and other systems of work to improve the quality of service to all customers.
  • Coordinate with other airport representatives to provide assistance related with passenger's buggy transport service - arrival/departure
  • Coordinate with Midfield Terminal stakeholder employees to extend assistance and solve customer's problems if any.
  • Understand and provide complete/detailed information relating to the services available in the airport i.e. lounges, gates, banks, post office, restaurants, ATM machines, etc.
  • Understand and provide information about airport facilities (i.e. toilets, information counters, airline office, etc.) to travelling passengers.
  • Provide assistance and guidance to passengers as and when necessary (especially elderly / people of determination / children).
  • Monitors and manages the Internal lift entrapment and panic alarm process in line with ADA SOP (where required).
  • Collect and use ‘on-the-spot’ passenger feedback, suggestions, recommendations, unusual questions, special request in support of continual improvement and contract reporting purposes.
  • Support and respond to passengers needs in the event of an emergency arising.
  • Ensure adherence to ADA standards, policies, processes and procedures.
  • Reporting faults to the concerned departments for rectification and keeping the client's Team Leader advised.
  • Report unattended items to ADA and according to SOP, keeping the CX Team Leader informed.
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.
We’re rapidly transforming and integrating our businesses - Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door.
DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.
We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.
WE MAKE TRADE FLOW
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.
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