Catering Supervisor jobs in Dubai

Job Title: Catering Supervisor
Saffron Hospitality LLC | Dubai, UAE | Full-Time

Saffron Hospitality is looking for a passionate, energetic, and results-driven Catering Supervisor to join our growing team in Dubai.

At Saffron Hospitality, we provide exceptional catering services for corporate events, private celebrations, weddings, gala dinners, and large-scale events across the UAE.

Job Purpose:

To supervise catering operations, coordinate event setup and service, manage catering staff, and ensure that food is handled, transported, stored, and served safely while meeting client expectations and company quality standards.

Key Responsibilities:

1. Catering Operations and Event Management

• Coordinate daily catering activities, including event preparation, setup, food service, and breakdown.
• Review event requirements, menus, guest numbers, service timings, and special requests.
• Allocate duties and responsibilities to catering staff before each event.
• Ensure tables, buffet stations, equipment, and service areas are prepared according to client requirements.
• Coordinate with the kitchen, logistics, drivers, and event coordinators to ensure timely delivery and service.
• Monitor food replenishment, buffet presentation, portion control, and service quality.
• Ensure catering equipment and supplies are accounted for before dispatch and after return.

2. Staff Supervision and Training

• Supervise catering waiters, service staff, and other assigned team members.
• Conduct pre-event briefings covering menus, service arrangements, guest requirements, hygiene, and safety.
• Monitor attendance, punctuality, grooming, and staff performance.
• Train staff on service standards, food handling, allergen awareness, and hygiene procedures.
• Ensure sufficient staffing and appropriate duty allocation for each event.
• Address operational issues and report significant concerns to management.

3. Food Safety and Hygiene

• Ensure compliance with applicable Dubai Municipality food safety requirements and company food safety procedures.
• Verify that food transportation arrangements maintain the required food temperatures and protect food from contamination.
• Ensure food temperature monitoring is completed at applicable stages, including dispatch, receipt, holding, and service, as required by company procedures.
• Check the cleanliness and suitability of food transport containers, insulated boxes, and catering equipment.
• Ensure proper separation of raw and ready-to-eat food wherever applicable.
• Ensure food is protected during transportation, setup, holding, and service.
• Monitor buffet hygiene, food replenishment practices, utensil handling, and prevention of cross-contamination.
• Ensure staff follow handwashing, personal hygiene, protective clothing, and illness-reporting procedures.
• Monitor cleaning and sanitisation of equipment and service areas.
• Report food safety incidents, temperature deviations, suspected contamination, and pest activity immediately.
• Ensure required food safety records and event checklists are completed accurately.
• Support internal audits, inspections, corrective actions, and food safety training.

4. Client Service and Coordination

• Act as the main operational contact during assigned catering events.
• Ensure service is delivered according to the agreed event plan and client expectations.
• Handle client feedback and complaints professionally.
• Coordinate changes in guest numbers, service timings, or menu arrangements with management and the kitchen.
• Escalate serious service, food safety, or client concerns promptly.

5. Equipment, Stock and Cost Control

• Monitor catering equipment, crockery, cutlery, linen, and other supplies.
• Minimise food wastage, breakages, and unnecessary consumption of supplies.
• Ensure all equipment is cleaned, stored, and returned after events.
• Report damaged equipment, stock shortages, and maintenance requirements.
• Assist with stock checks and event-related inventory control.

Required Qualifications and Experience:

• Diploma or certificate in Hospitality, Catering, or Food & Beverage Management preferred.
• Minimum 2–3 years of relevant catering or hospitality experience, including supervisory responsibilities.
• Knowledge of catering event operations, buffet service, and food transportation procedures.
• Good understanding of food safety, hygiene, allergen management, and temperature control.
• Strong leadership, communication, planning, and organisational skills.
• Ability to manage multiple events and work under pressure.
• Familiarity with food safety documentation, checklists, and operational reporting.
• Flexibility to work evenings, weekends, public holidays, and off-site events.

This is an exciting opportunity to become part of a growing hospitality company and play a key role in the organization.

If you are passionate about the role, we would love to hear from you.

Apply now to info@thesaffronhospitality.com and be part of the Saffron Hospitality journey.

Pay: AED2,500.00 - AED3,000.00 per month

Work Location: In person