Skip to main content
Post your resume and find your next job on Indeed!

Call Center jobs in Dubai

Sort by: -
    • The successful candidate will have a minimum of 1 year experience in a contact center or significant customer service experience.
    • View all Atlantis The Palm jobs - Dubai jobs - Call Center Representative jobs in Dubai
    • Salary Search: Agent, Call Center - Atlantis The Palm salaries in Dubai
    • See popular questions & answers about Atlantis The Palm
    • 2+ years in security dispatch, workforce scheduling, security operations, customer service, or a call center.
    • Find coverage for call-offs, late arrivals, and no…
    • Previous experience in telesales, telemarketing, or call center sales is preferred.
    • Maintain accurate customer information and call records.
    • Reporting directly to the Call Center Manager, your role is to manage answering inbound and outbound calls, process online orders and collaborate with…
    • 2–4 years of customer service or call center experience.
    • Fluent in both Arabic and English (spoken and written) – mandatory.
    • Assist with basic administrative tasks related to customer handling, call logs, and documentation.
    • Ability to manage high call volumes, multitask, and stay…
    • Data Entry & CRM: Accurately log call details, update customer records, and document interactions in company software systems.
    • Assist with basic administrative tasks related to customer handling, call logs, and documentation.
    • Ability to manage high call volumes, multitask, and stay…
    • This is an on-site, full-time role for a Telecaller Executive located in Dubai.
    • The Telecaller Executive will be responsible for making outbound calls to…
    • Experience in customer service or call center (preferred).
    • Ability to handle bookings, inquiries, and follow-ups.
    • Job Types: Full-time, Permanent.
    • Handle incoming and outgoing customer calls.
    • Provide clear information about company services.
    • Assist clients with queries and follow-ups.
    • Customer Service Representative (CSR) – Remote | Zendesk, Freshdesk, Salesforce Support | U.S. Hours.
    • Position Type: Full-Time, Remote.
    • Previous experience in a call center, customer service, sales coordination, or clinic reception role is preferred.
    • 1+ years of experience in a call center or contact center setting.
    • Handle incoming calls and manage outgoing calls as required.
    • You will handle incoming and outgoing customer calls, WhatsApp messages and approved digital enquiries; provide accurate informa on on vehicle availability,…

People also searched:

call centre
call center arabic
customer service
telesales
customer service representative
call center agent
call center representative
customer support

Job Post Details

Agent, Call Center - Atlantis The Palm
Atlantis The Palm
·
4.3
Dubai
Apply on company site

Job details

Pay information not provided
Dubai

Full job description

Agent, Call Center - Atlantis The Palm
(21688)


A part of Kerzner International, a global leader in luxury hospitality, Atlantis, The Palm is a world where iconic stays, legendary adventures, and the boldest flavours all come together to transport guests to A World Away.


The iconic resort, located on the crescent of Palm Island, features 1,544 Rooms, Suites, and Signature Suites, each designed with thoughtful details inspired by the sea. It is the ultimate destination for world-class dining, bringing together some of the most renowned celebrity chefs and Michelin-starred restaurants. The resort is also home to unforgettable experiences, from record-breaking thrills at the world’s largest waterpark to stunning views of 65,000 marine animals in the aquarium, and close encounters with resident Indo-Pacific dolphins at Dolphin Bay.


Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritised, and careers truly thrive.

About The Role

As an Agent, Call Center – Operator you will be responsible for handling calls, emails, and any other channel of communication from in House or External guests and colleagues pertaining to inquiries, Reservation requests for Hotel Products and Services, Guest Feedback and Complaints efficiently while following the call standards and high level of quality service at all times. You will ensure courtesy, personalization, graciousness, and thoughtfulness in all forms of communication to attain guest satisfaction and business goals set by the Company’s Leadership.

About You

The successful candidate will have a minimum of 1 year experience in a contact center or significant customer service experience. Impeccable personal presentation, patient when dealing with guests, always maintaining a positive attitude, paying attention to details, and being passionate about customer service are essential. Computer literacy and Opera systems are imperative, and fluency in English is a must. Due to our guest’s demographics, we are preferably looking for either Russian, Arabic, Chinese, or French fluent speakers.


We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.


With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.

Let Employers Find YouUpload Your Resume