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Call Center Agent
Often replies in 4 daysFatorah Insurance Claims Settlement L.L.CSharjah- Handle incoming and outgoing customer calls.
- Record call details and update customer information in the system.
- Follow up with clients regarding their requests.
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- MyDoctor Healthcare LLCDubai
- Handle inbound and outbound calls, emails, and messages from customers.
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- The garden MCSharjah
- Support patient communication through phone calls.
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Job Post Details
Job details
Pay
- From AED4,000 an hour
Job type
- Permanent
- Full-time
Location
Sharjah
Full job description
We’re Hiring: Call Center Agent – Sharjah, UAE
FATORAH Insurance Claims Settlement is looking for a customer-focused and motivated Call Center Agent to join our growing team in UAE.
The successful candidate will handle inbound and outbound calls, assist clients with inquiries, and provide exceptional customer service while ensuring accurate and timely communication.
Responsibilities
- Handle incoming and outgoing customer calls
- Respond to inquiries and provide accurate information
- Follow up with clients regarding their requests
- Record call details and update customer information in the system
- Escalate complex cases when necessary
- Meet daily performance and quality targets
Requirements
- 1–2 years of experience in the medical field
- Excellent communication and interpersonal skills
- Strong customer service orientation
- Ability to work in a fast-paced environment
- Basic computer skills
- Fluency in English; Arabic is an advantage
Job Details
- Location: Sharjah, UAE
- Company: FATORAH Insurance Claims Settlement
Pay: From AED4,000.00 per hour
Work Location: In person
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