Business Administration jobs in Dubai

Role Overview

We are a UK-based gas and energy supplier with an operational office in Dubai. We are seeking Customer Service & Administration Executives to support our UK customer base. This role requires delivering high-quality customer service and administrative support while working in UK business hours from our Dubai office.

Key Responsibilities

• Handle inbound and outbound customer calls and emails professionally

• Provide support to UK gas and energy customers, resolving queries efficiently

• Carry out administrative duties including data entry, record keeping, and documentation

• Update and maintain customer information accurately within internal systems

• Liaise with internal teams to ensure timely resolution of customer issues

• Adhere to company policies, procedures, and compliance requirements

• Always maintain a high standard of customer service

Skills & Experience Required

• Previous customer service and/or administrative experience preferred

• Excellent spoken and written English

• Good literacy and numeracy skills

• Professional phone etiquette

• Strong attention to detail and organisational skills

• Confident using computers and customer management systems

• Ability to work in UK business hours from Dubai

• A willingness to learn and adapt to new systems and processes

Personal Attributes

• Reliable and punctual

• Customer-focused with a positive attitude

• Able to work independently and as part of a team

• Comfortable working in a fast-paced, target-driven environment

Salary & Benefits

• 4 - 8 K per month AED

• UAE employment visa and residency sponsorship

• Health insurance in line with UAE labour law

• 30 days Annual Leave

• Training and development opportunities

Working Conditions

• Office-based role in Dubai

• UK-aligned working hours

Job Type: Full-time

Pay: From AED5,000.00 per month

Work Location: In person