Brand Platforms jobs in Dubai

• Key Responsibilities
• 1. Account & Product Management (Seller Central & Vendor Central)
• Manage end-to-end daily operations of existing e-commerce accounts across all platforms
• Create, update, and maintain accurate product listings (titles, descriptions, images, pricing, stock)
• Monitor product listings, pricing, stock availability, and content quality on an ongoing basis
• Handle product category restrictions, gating issues, and listing approval requirements
• Submit and manage required documentation — invoices, COAs, authorization letters, and other supporting documents
• Ensure all account activities follow company procedures, manager instructions, and platform guidelines
• 2. Platform Troubleshooting & Compliance
• Identify and resolve listing errors, product suppressions, policy violations, and account alerts
• Monitor overall account health and ensure ongoing compliance with marketplace policies
• Liaise with platform support teams (Amazon, Noon, Sharaf DG, Microless, Jumla, Trendyol, Carrefour, Temu, etc.) to resolve disputes and issues
• Track all open issues to resolution, ensuring timely follow-up and closure
• 3. Product Visibility, SEO & Sales Support
• Optimize listings using SEO-friendly titles, keywords, bullet points, and high-quality images
• Monitor product visibility, search ranking, and conversion performance
• Plan and execute promotional campaigns, discounts, deals, and lightning deals
• Manage and update Brand Store and A+ Content
• Support and execute PPC advertising campaigns — keyword research, bid optimization, and performance tracking
• 4. FBA & Inventory Management
• Create FBA shipments and coordinate inventory dispatch to Amazon warehouses
• Monitor FBA inventory levels and plan timely restocking to avoid stockouts
• Analyze high-selling vs. slow-moving/aging inventory and recommend action plans
• Perform stock reconciliation between FBA and FBM
• Manage removals, returns, and unsellable inventory
• 5. Multi-Platform Expansion
• Assist in setting up and onboarding new e-commerce marketplace accounts
• List and manage products across multiple platforms simultaneously
• Monitor and process orders efficiently, coordinating with fulfillment teams for on-time delivery
• Support strategies to improve brand visibility across all online channels
• 6. Pricing & Competitor Analysis
• Conduct regular pricing vs. competitor analysis and promo comparisons
• Ensure MAP compliance and recommend pricing adjustments to stay competitive
• Monitor market trends and competitor activity to inform pricing strategy
• 7. Payments & Reconciliation
• Manage payments and settlements from Amazon and other marketplaces
• Handle invoicing, credit notes, chargebacks, and deduction/dispute claims
• Perform regular payment reconciliation and resolve discrepancies
• 8. Customer Experience
• Respond to customer queries and manage reviews/feedback professionally
• Monitor returns, cancellations, and Customer Returns Reports (CRR)
• Drive initiatives to improve customer satisfaction and ratings
• 9. Performance Monitoring & Reporting
• Track daily, weekly, and monthly sales performance across all platforms
• Monitor reviews, ratings, returns, and cancellations
• Prepare Excel-based sales, inventory, and performance dashboards for management review
• Identify issues impacting sales and proactively report with recommendations
• 10. Team Management & Leadership (Team Lead Scope)
• Lead, train, and mentor a team of e-commerce executives/associates
• Assign daily tasks, set priorities, and monitor team workload across platforms
• Conduct regular team performance reviews and provide constructive feedback
• Set SOPs and best practices for listing management, order processing, and issue resolution
• Ensure smooth coordination between team members, cross-functional departments (logistics, finance, marketing), and management
• Conduct team meetings to review performance, resolve bottlenecks, and align on goals
• Support hiring, onboarding, and upskilling of new team members
• Escalate critical issues to senior management with clear action plans
• Requirements & Skills
• 4–5 years of experience in e-commerce/marketplace management, including team handling experience preferred
• Hands-on experience with Amazon Seller Central & Vendor Central (mandatory)
• Experience with Noon, Sharaf DG, Microless, Jumla, and exposure to Trendyol, Carrefour, or Temu is a strong advantage
• Strong understanding of FBA/FBM shipment creation, PO processing, and order management
• Proficiency in MS Excel (dashboards, pivot tables, VLOOKUP, reporting)
• Experience in PPC advertising campaign management
• Knowledge of pricing strategy, MAP compliance, and competitor analysis
• Experience with invoicing, credit notes, chargebacks, and payment reconciliation
• Understanding of compliance standards (FNSKU, GS1 barcoding, packaging guidelines)
• Strong leadership, delegation, and team management skills
• Excellent communication, coordination, and problem-solving abilities
• Ability to manage multiple platforms and tasks simultaneously, meeting deadlines under pressure
• Proactive, detail-oriented, and willing to learn new tools/platforms
• Experience in electronics / audio / video / photography industry is an advantage.

Pay: AED2,500.00 - AED3,500.00 per hour

Work Location: In person