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Job Post Details

Assistant Security Manager
Farnek Services
·
3.8
Dubai
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Job details

Pay information not provided
Dubai

Full job description

Role Profile: Assistant Security Manager

Job Purpose

  • Support the Associate Director of Security in achieving departmental goals.

  • Supervise day-to-day operations, resolve issues, and ensure compliance with company and legal standards.

  • Manage team discipline, performance appraisals, and HSE responsibilities.

Key Accountabilities

  • Conduct random site inspections (day/night) to ensure performance and compliance.

  • Motivate, discipline, and communicate regularly with team members.

  • Investigate incidents and report to SIRA/ASSD.

  • Manage administrative dutiesleave planning, appraisals, and reporting.

  • Coordinate with Accounts for payment follow-up and collections.

  • Handle client communication and complaints within 24 hours.

  • Oversee vehicle and property use by staff.

  • Coordinate SIRA/PSBD licensing and training.

  • Manage deployment, relievers, and replacements.

  • Conduct customer meetings, ensure KPIs and satisfaction.

  • Oversee HSE compliance, report incidents within 12 hours.

  • Ensure site resources (water, shade, toilets) and accommodation standards.

Detailed Responsibilities

A. Operations Management

  • Plan monthly schedules, appraisals, and supervisor visits.

  • Conduct audits, site surveys, and risk assessments.

  • Ensure continuous improvement in deployment and staff welfare.

B. Customer Management

  • Schedule regular meetings and ensure zero absenteeism and high satisfaction.

  • Seek opportunities for organic growth.

C. Administration

  • Standardize and deliver monthly reports.

  • Oversee invoice documentation and submission.

D. Training

  • Ensure compliance with SIRA licensing.

  • Manage in-house, on-site, and digital training (via Farnek Buddy).

E. Department Monthly Report

  • Summarize activities, challenges, and achievements monthly.

Key Performance Indicators

  • Operations Management: 40%

  • Customer Management: 20%

  • Administration: 15%

  • Training: 15%

  • Department Report: 10%

Qualifications & Experience

  • Education: Bachelors degree

  • Experience: Minimum 6 years in a similar role

Skills & Competencies:

  • Strong organizational awareness and professionalism

  • Team leadership and operational planning

  • Customer service excellence

  • Adaptability and effective communication

Required Skills:

Security

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