Alshaya Restaurant Manager jobs in Dubai

We are seeking an experienced and dynamic Restaurant Manager to lead the daily operations of our casual dining restaurant in Dubai. The ideal candidate will have a strong background in managing high-volume casual dining restaurants within the UAE, with a proven ability to deliver exceptional guest experiences, drive sales, control costs, and lead high-performing teams.

This is a hands-on leadership role for someone who is passionate about hospitality, operational excellence, and people development.

Key Responsibilities

• Manage the overall day-to-day operations of the restaurant.
• Ensure exceptional guest service and maintain high customer satisfaction.
• Lead, motivate, coach, and develop the restaurant team to achieve operational excellence.
• Manage restaurant performance to achieve sales, profitability, and operational targets.
• Monitor food quality, service standards, cleanliness, and hygiene in accordance with company SOPs.
• Prepare staff schedules based on business requirements while controlling labor costs.
• Monitor food cost, beverage cost, inventory, and wastage to maximize profitability.
• Handle guest complaints professionally and implement effective service recovery.
• Ensure compliance with UAE Municipality regulations, HACCP, food safety, and health & safety standards.
• Conduct regular staff training, performance evaluations, and coaching sessions.
• Coordinate closely with the kitchen team to ensure smooth restaurant operations.
• Analyze daily, weekly, and monthly operational reports and implement improvement plans.
• Oversee cash handling, daily closing procedures, and operational audits.
• Drive upselling initiatives and local marketing activities to increase restaurant revenue.
• Maintain excellent restaurant presentation, cleanliness, and overall guest experience.

Requirements

• Minimum 5 years of experience in restaurant operations, with at least 3 years as a Restaurant Manager in a casual dining restaurant in the UAE.
• Mandatory UAE casual dining restaurant management experience.
• Proven experience managing high-volume restaurant operations.
• Strong knowledge of restaurant financials, including P&L, food cost, labor cost, and inventory control.
• Experience leading and managing multicultural teams.
• Strong understanding of UAE food safety, HACCP, and Municipality regulations.
• Excellent leadership, communication, and problem-solving skills.
• Strong customer service and guest relations skills.
• Experience using restaurant POS systems.
• Ability to work flexible shifts, including weekends and public holidays.

Preferred Qualifications

• Bachelor's Degree or Diploma in Hospitality Management, Hotel Management, or a related field.
• Experience with international or well-known casual dining restaurant brands is highly preferred.
• Opening experience will be an added advantage.

What We Offer

• Competitive salary package
• Company visa and medical insurance
• Annual leave and air ticket as per UAE Labour Law
• Career growth opportunities within a growing hospitality group
• Professional and supportive work environment

Only candidates with proven UAE casual dining restaurant management experience will be considered.

Interested candidates can share the resumes on hr@maristohospitality.com

Pay: AED10,000.00 - AED15,000.00 per month

Application Question(s):

• What are your salary expectations?
• Are you an immediate joiner?
• How many years of experience you have with Casual Dining restaurants?

Work Location: In person