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Receptionist cum Insurance Coordinator
Part-time, Permanent

Job details

Pay information not provided
Part-time, Permanent
Ras al-Khaimah

Full job description

Mendhan Medical Center LLC
Location: Ras Al Khaimah, UAE
Employment Type: Full-time

Job Summary

Mendhan Medical Center LLC is looking for a Receptionist cum Insurance Coordinator to join our team in Ras Al Khaimah.

We are looking for a friendly, organized, and responsible candidate with previous experience in a medical center/clinic and knowledge of UAE health insurance procedures. The role will involve handling front-desk responsibilities along with basic insurance coordination and claims-related work.

Key Responsibilities

  • Welcome and assist patients at the reception.
  • Handle patient registration, appointments, and inquiries.
  • Answer phone calls and coordinate with patients regarding appointments and services.
  • Verify patient insurance eligibility and coverage.
  • Coordinate insurance approvals and required documentation.
  • Assist with insurance claim submissions and follow-ups.
  • Coordinate with insurance companies/TPAs regarding approvals and claims.
  • Follow up on pending, rejected, or incomplete claims.
  • Maintain accurate patient, billing, and insurance records.
  • Coordinate with doctors and clinic staff regarding patient requirements.
  • Ensure proper documentation and confidentiality of patient information.
  • Handle general administrative and reception duties as required.

Requirements

  • Previous experience as a medical receptionist, insurance coordinator, or similar role in a UAE healthcare facility.
  • Experience with UAE medical insurance claims and approvals is required.
  • Basic understanding of insurance companies, TPAs, approvals, and claim procedures.
  • Good communication and interpersonal skills.
  • Good computer skills and familiarity with MS Office.
  • Ability to communicate professionally with patients, doctors, and insurance representatives.
  • Well-organized, detail-oriented, and able to multitask.
  • Candidates with experience in Ras Al Khaimah or currently residing in RAK are preferred.

What We Offer

  • Full-time employment
  • Professional healthcare environment
  • Opportunity to develop experience in both medical reception and insurance coordination

Interested candidates can apply with their updated CV.

Job Type: Full-time
Location: Ras Al Khaimah, UAE

Work Location: In person

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