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Al Ain Medical Center jobs in Dubai

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    • Benefits include visa sponsorship (for eligible candidates), medical insurance, and ongoing training.
    • Make outbound calls to potential customers from internal…
    • View all ALBA CARS jobs - Dubai jobs - Call Center Representative jobs in Dubai
    • Salary Search: Call Center Agent salaries in Dubai
    • See popular questions & answers about ALBA CARS
    • Certification in medical administration is an advantage.
    • Familiarity with medical terminology and clinic workflows.
    • ​Minimum of 2 years of proven experience in aesthetic medical sales, specifically with injectable products.
    • ​Provide accurate clinical and technical information…
    • Coordinate with medical staff to ensure smooth patient flow and address any scheduling conflicts.
    • The ideal candidate will excel in providing exceptional…
    • Maintain accurate medical records and ensure confidentiality of patient information.
    • The ideal candidate will have prior clinical experience within the UAE…
    • Own Clinic Performance:Take a leadership role in the overall commercial and operational performance of the medical center, ensuring all departments work…
    • Greet visitors, clients, and vendors warmly and direct them to the appropriate person or room.
    • Answer, screen, and forward incoming telephone calls while taking…
    • Good knowledge of the UAE healthcare and medical insurance environment.
    • Support the expansion and optimization of the medical provider network across the UAE.
    • Operate and teach patients/families about home medical equipment (glucometers, oxygen therapy, infusion pumps).
    • Conducting administrative duties for the office.
    • Experience: 3-5 years in call center management, with at least 2 years of experience in an aesthetic clinic or medical center within the UAE.
    • Previous experience in a hospital, clinic, medical center, or healthcare call center will be an added advantage.
    • Call centre: 1 year (Preferred).
    • Keep records of all conversations in our call center database in a comprehensible way.
    • Manage large amounts of inbound and outbound calls in a timely manner.
    • Coordinate with receptionists, patient coordinators, and medical teams.
    • Minimum 2 years of experience in telesales, call center sales, or appointment booking.
    • Female Medical Receptionist with experience working in a diagnostic center.
    • Skilled in managing medical records, knowledgeable about UAE healthcare regulations,…
    • Experience in customer service or call centers.
    • Ideal candidates have strong communication skills, a customer-first mindset, and experience in call centers or…

Job Post Details

Call Center Agent - job post

ALBA CARS
4.6 out of 5 stars
Dubai•Remote
AED3,500 - AED8,000 a month
You must create an Indeed account before continuing to the company website to apply

Job details

Pay

  • AED3,500 - AED8,000 a month

Job type

  • Permanent

Full job description

We are looking for a Call Center Agent to join our dynamic team and handle outbound calls for our Automotive division.
This role is ideal for someone with excellent communication skills, a persuasive approach, and a target-driven mindset. If you enjoy connecting with people and thrive in a fast-paced environment, we’d love to hear from you.


Key Responsibilities

Outbound Calling & Lead Engagement

  • Make outbound calls to potential customers from internal lead databases.

  • Present automotive services, offers, and vehicle options in a confident and professional manner.

  • Understand client needs and offer relevant vehicle or service solutions.

  • Book test drives, service appointments, or showroom visits.

  • Maintain accurate logs of conversations, outcomes, and preferences in the CRM.

Performance & Reporting

  • Meet daily and monthly KPIs related to calls, lead conversion, and bookings.

  • Record all activities in the CRM platform.

  • Provide feedback on script performance and lead engagement effectiveness.

Collaboration & Development

  • Coordinate with sales and service teams for quality lead handling.

  • Attend product and sales training sessions regularly.

  • Stay informed about vehicle arrivals, promotions, and service packages.

Requirements

  • Experience in outbound calling, telesales, or similar roles (automotive industry preferred).

  • Strong verbal communication and objection-handling skills.

  • Fluency in English (Arabic is a plus).

  • Familiarity with CRM tools and documentation processes.

  • Positive attitude, target-oriented mindset, and ability to thrive under pressure.

Compensation & Benefits

  • Base salary: AED 3,500/month

  • Average monthly incentive: AED 1,500–5,000 based on KPIs

  • Benefits include visa sponsorship (for eligible candidates), medical insurance, and ongoing training.

Work Arrangement

  • Type: Full-time, on-site

  • Location: Dubai, UAE

  • Remote or hybrid work is not available. Candidates must be based in or willing to relocate to the UAE.

Why Join Us?

  • Join a high-energy team in one of the UAE’s most active industries.

  • Access a transparent, performance-based incentive structure.

  • Grow through continuous training and development programs.

  • Be part of a results-driven company that values communication and teamwork.

If you're ready to contribute to a fast-growing team and build a rewarding career—apply today.

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