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Business Analyst – AI Solutions - job post

IMPRONICS DIGITECH PRIVATE LIMITED
Dubai

Location

Dubai

Full job description

Job Summary
We are looking for an experienced Business Analyst with strong expertise in banking processes and AI-driven solutions. The ideal candidate will work closely with business stakeholders, technology teams, and data science teams to gather requirements, analyze business processes, and support the implementation of AI/ML-based banking solutions. The role requires strong analytical skills, stakeholder management, and knowledge of digital banking and regulatory frameworks.

Key Responsibilities
Business Analysis & Requirement Gathering
  • Gather, analyze, and document business requirements for AI-driven banking solutions.
  • Translate business needs into functional specifications, BRDs, FRDs, user stories, and process flows.
  • Conduct gap analysis, feasibility studies, and impact assessments for AI use cases.
  • Collaborate with product, technology, and data science teams to align AI capabilities with business objectives.
  • Support UAT planning, test case preparation, and validation of AI-enabled solutions.
AI & Data-Driven Solutioning
  • Identify opportunities to implement AI/ML, NLP, predictive analytics, and automation across banking operations.
  • Work with data science teams to define model requirements, training datasets, and performance metrics.
  • Support AI solution development for:
    • Chatbots & voicebots
    • Fraud detection & risk scoring
    • Credit decisioning models
    • Customer segmentation & personalization
    • Intelligent process automation
  • Validate AI model outputs to ensure alignment with business and regulatory expectations.
Banking Domain Expertise
  • Analyze and optimize banking processes across retail banking, corporate banking, lending, payments, onboarding, KYC/AML, and digital banking channels.
  • Ensure compliance with banking regulations, risk frameworks, and data privacy standards such as GDPR, PCI-DSS, SWIFT CSP, and PDPL.
  • Work closely with compliance and risk teams to support responsible AI governance.
Stakeholder Management
  • Act as a bridge between business teams, technology teams, and AI/data teams.
  • Conduct workshops, requirement gathering sessions, and stakeholder discussions.
  • Prepare business cases, executive presentations, and ROI assessments for AI initiatives.
Required Skills & Experience
  • 6–10+ years of experience as a Business Analyst, including at least 2+ years in AI/ML or data-driven projects.
  • Strong understanding of banking operations, digital channels, lending, payments, and regulatory frameworks.
  • Hands-on experience with:
    • AI/ML concepts and model lifecycle
    • NLP, chatbots, RPA, predictive analytics
    • Data visualization tools such as Power BI or Tableau
    • Agile/Scrum methodologies
  • Strong experience in documentation including BRDs, FRDs, BPMN, UML, and user stories.
  • Excellent analytical, problem-solving, and communication skills.
Preferred Qualifications
  • Experience with AI platforms such as Azure AI, AWS AI/ML, or Google Vertex AI.
  • Certifications such as CBAP, CCBA, PMI-PBA, Scrum Master, or AI-related certifications.
  • Exposure to cloud-based data platforms and MLOps environments.
Soft Skills
  • Strong stakeholder engagement and communication skills.
  • Ability to simplify complex AI concepts for non-technical stakeholders.
  • Detail-oriented, proactive, and adaptable in fast-paced banking environments.
  • Strong multitasking and time management abilities.
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